IT Services

Recently Updated

Google Forms
yesterday at 13:32 • updated by Petri Silmälä • view change
Google Classroom
7.11.2025 • updated by Petri Silmälä • view change
Blogger
7.11.2025 • updated by Petri Silmälä • view change
Adobe CC student pricing
7.11.2025 • updated by Mikko Mäkelä • view change
Google Drive
7.11.2025 • updated by Petri Silmälä • view change
Student's Moodle Guide
6.11.2025 • updated by Matilda Kälvinmäki • view change
Google Docs
6.11.2025 • updated by Petri Silmälä • view change
Microsoft Office 365 Education
6.11.2025 • updated by Petri Silmälä • view change
Google Workspace for Education
5.11.2025 • updated by Petri Silmälä • view change
List of Widely Used Software and Systems
5.11.2025 • updated by Petri Silmälä • view change
Moodle Guide
5.11.2025 • updated by Matilda Kälvinmäki • view change
Moodle
4.11.2025 • updated by Matilda Kälvinmäki • view change
Wireless network Eduroam
3.11.2025 • updated by Janne Teräslahti • view change
Google Gemini
3.11.2025 • updated by Petri Silmälä • view change
Google Notebook LM
3.11.2025 • updated by Petri Silmälä • view change
Google AI Studio
3.11.2025 • updated by Petri Silmälä • view change
Google Vids
28.10.2025 • updated by Petri Silmälä • view change
How do I enable multi-factor authentication (MFA) for Microsoft 365?
27.10.2025 • updated by Janne Teräslahti • view change
Security Updates at Metropolia
27.10.2025 • updated by Marko Mård • view change
Microsoft Copilot Chat
27.10.2025 • updated by Petri Silmälä • view change
Android: Setting up your Metropolia email account with the Outlook application
10.10.2025 • updated by Mika Pekkonen • view change
Chat GPT
10.10.2025 • updated by Petri Silmälä • view change
I can't log in to a service, what should I do?
9.10.2025 • updated by Janne Teräslahti • view change
Forgot Your Password?
9.10.2025 • updated by Janne Teräslahti • view change
How do I activate my user account?
9.10.2025 • updated by Janne Teräslahti • view change
How do I check the validity of my study right on the Studyinfo portal?
9.10.2025 • updated by Janne Teräslahti • view change
Moodle and valmentavakoulutus.fi Unavailable on the Evening of Tuesday, October 14th, 2025
9.10.2025 • created by Janne Teräslahti
Webdisk Service Quick Instructions
8.10.2025 • updated by Janne Teräslahti • view change
Mikro-Mikko joined Teams because he wants to be your friend
7.10.2025 • created by Janne Teräslahti
Metropolia's multi-factor authentication (PrivacyIdea)
7.10.2025 • updated by Janne Teräslahti • view change
Promid time tracking
2.10.2025 • updated by Kati Kesälahti • view change
Student's Survival Guide - E-Services in Metropolia
1.10.2025 • updated by Janne Teräslahti • view change
Include AI MP ID En
25.9.2025 • updated by Petri Silmälä • view change
Break of Service in Confluence wiki and Jira, on September 25 at 4:00–5:00 PM
24.9.2025 • created by Petri Silmälä
Eduroam Visitor Access – a new way to create visitor accounts
19.9.2025 • updated by Anonymous • view change
How do I enable multi-factor authentication (MFA) for Microsoft 365?
18.9.2025 • updated by Anonymous • view change
Apple iPhone - Setup
18.9.2025 • updated by Anonymous • view change
Microsoft Clipchamp on Sharepoint (Previously Stream)
18.9.2025 • updated by Nestori Nieminen • view change
Instructions for Microsoft Clipchamp (Previously Stream)
18.9.2025 • updated by Nestori Nieminen • view change
PaperCut - Shared account instructions
18.9.2025 • updated by Riku Väkeväinen • view change
Printing, Copying and Scanning
16.9.2025 • updated by Riku Väkeväinen • view change
Staff IT tips
16.9.2025 • updated by Anonymous • view change
General Policy on the Use of Information Systems
15.9.2025 • updated by Roope Rannikko • view change
Regulations for Handling Email
15.9.2025 • updated by Roope Rannikko • view change
The Policies,Terms and Conditions of Information Security
15.9.2025 • updated by Roope Rannikko • view change
Staff IT tips
15.9.2025 • updated by Petri Silmälä • view change
Study Guide
12.9.2025 • updated by Tuuli Sinervo • view change
Metropolia's multi-factor authentication (PrivacyIdea)
12.9.2025 • updated by Anonymous • view change
Multi-factor authentication prevents login to Microsoft 365. What should I do?
12.9.2025 • updated by Janne Teräslahti • view change
Setting up your Metropolia account in the Outlook desktop application
12.9.2025 • updated by Janne Teräslahti • view change
Study Search
12.9.2025 • updated by Tuuli Sinervo • view change
Study Guide
11.9.2025 • created by Petri Silmälä
Study Search
11.9.2025 • created by Petri Silmälä
Lukkarikone User manual
10.9.2025 • updated by Mika Lavikainen • view change
Remote Instruction Facilities
9.9.2025 • updated by Markus Heino • view change
Setting up email in the Outlook (new) desktop application
9.9.2025 • updated by Janne Teräslahti • view change
Setting Up Email in Outlook Desktop Application
9.9.2025 • updated by Janne Teräslahti • view change
Metropolia E-mail and Calendar (Exchange)
9.9.2025 • updated by Janne Teräslahti • view change
Front page
9.9.2025 • updated by Janne Teräslahti • view change
Multifunction Devices Pop & Jazz Conservatory Soiva
5.9.2025 • updated by Perttu Paakkunainen • view change
Student's Survival Guide - E-Services in Metropolia
29.8.2025 • updated by Petri Silmälä • view change
Eduroam Windows 11
29.8.2025 • updated by Anonymous • view change
How do I take a full-screen screenshot?
28.8.2025 • updated by Anonymous • view change
Installing Microsoft Office on a Home Computer
28.8.2025 • updated by Anonymous • view change
How do I install the Windows 11 operating system?
28.8.2025 • updated by Anonymous • view change
Student's Survival Guide - E-Services in Metropolia
27.8.2025 • updated by Tuuli Sinervo • view change
Pop & Jazz Conservatory and Helsinki Conservatory Staff
25.8.2025 • updated by Kati Kesälahti • view change
Pop & Jazz Conservatory and Helsinki Conservatory Students
25.8.2025 • updated by Kati Kesälahti • view change
Student's Survival Guide - E-Services in Metropolia
25.8.2025 • updated by Anonymous • view change
Copy card activation
25.8.2025 • updated by Anonymous • view change
Printing, copying and scanning in general
25.8.2025 • updated by Anonymous • view change
Moodle Guide
22.8.2025 • updated by Sonja Partanen • view change
Candour ID Identification
22.8.2025 • updated by Janne Teräslahti • view change
VPN Connection via GlobalProtect Service
21.8.2025 • updated by Janne Teräslahti • view change
Outage on OMA **Planner's** Desktop TODAY Wednesday August 20, from 4:00 PM to 4:30 PM
20.8.2025 • created by Petri Silmälä
Sale Days for Used Computers on Mon 18 - Wed 20 August in Myllypuro
18.8.2025 • created by Janne Teräslahti
Metropolia's Artificial Intelligence Data Protection and Security Guidelines
18.8.2025 • updated by Roope Rannikko • view change
Service Interruptions on Moodle and other Web Servers on Wed, Sept 3, 2025
15.8.2025 • updated by Janne Teräslahti • view change
Extended Opening Hours for Helpdesk Phone Service Until September 18th
15.8.2025 • updated by Janne Teräslahti • view change
IT Services' Orientations
15.8.2025 • updated by Kalevi Lehto • view change
Use of Digital Tools in Employment at Metropolia
14.8.2025 • updated by Roope Rannikko • view change
Remote Instruction Facilities
12.8.2025 • updated by Anonymous • view change
A service break in OMA, on the Student's Desktop, on Tuesday, August 12, 2025, from 4:00 PM to 4:30 PM
11.8.2025 • created by Petri Silmälä
Front page
11.8.2025 • updated by Petri Silmälä • view change
VPN Connection via GlobalProtect Service
5.8.2025 • updated by Anonymous • view change
Multi-factor Authentication
5.8.2025 • updated by Anonymous • view change
Digital Security Starter Course for the Metropolia Community
4.8.2025 • updated by Roope Rannikko • view change
Information Security
11.7.2025 • updated by Roope Rannikko • view change
Candour ID Identification
11.7.2025 • updated by Ilmari Kaskia • view change
I can't log in to a service, what should I do?
1.7.2025 • updated by Anonymous • view change
Student's Survival Guide - E-Services in Metropolia
25.6.2025 • updated by Samuli Tani • view change
Promid time tracking
25.6.2025 • updated by Anonymous • view change
Solutions for Onedrive Technical Issues
24.6.2025 • updated by Samuli Tani • view change
Schedules (lukkarit)
18.6.2025 • updated by Mika Lavikainen • view change
ai.metropolia.fi
18.6.2025 • created by Petri Silmälä
Printing, Copying and Scanning
16.6.2025 • updated by Anonymous • view change
MagiCAD student licenses
12.6.2025 • updated by Anonymous • view change
Mathcad for Students' Home Use
12.6.2025 • updated by Anonymous • view change
Microsoft Software for Staff Home Computers
12.6.2025 • updated by Anonymous • view change
Microsoft software for students’ home use
12.6.2025 • updated by Anonymous • view change
Microsoft products and services for student startups
12.6.2025 • updated by Anonymous • view change
MSC Adams for your own computer
12.6.2025 • updated by Anonymous • view change
Orcad Home Use
12.6.2025 • updated by Anonymous • view change
RobotStudio for your own computer
12.6.2025 • updated by Anonymous • view change
Scilab
12.6.2025 • updated by Anonymous • view change
Siemens NX for your own computer
12.6.2025 • updated by Anonymous • view change
Siemens Teamcenter for your own computer
12.6.2025 • updated by Anonymous • view change
Simulia Abaqus for your own computer
12.6.2025 • updated by Anonymous • view change
SolidWorks for your own computer
12.6.2025 • updated by Anonymous • view change
SPSS at Home
12.6.2025 • updated by Anonymous • view change
Substance
12.6.2025 • updated by Anonymous • view change
Tableau
12.6.2025 • updated by Anonymous • view change
Twinmotion Education
12.6.2025 • updated by Anonymous • view change
Unreal Engine
12.6.2025 • updated by Anonymous • view change
Vectorworks for Home Use
12.6.2025 • updated by Anonymous • view change
Visual Components on your own computer
12.6.2025 • updated by Anonymous • view change
Vico Schedule Planner for Home Use
12.6.2025 • updated by Anonymous • view change
ZBrush for your own computer
12.6.2025 • updated by Anonymous • view change
Zuken E3 for your own computer
12.6.2025 • updated by Anonymous • view change
LoggerPro
12.6.2025 • updated by Anonymous • view change
LabVIEW in Home Use
12.6.2025 • updated by Anonymous • view change
IBM SPSS for your own computer
12.6.2025 • updated by Anonymous • view change
FreeMat Environment
12.6.2025 • updated by Anonymous • view change
Foundry for your own computer
12.6.2025 • updated by Anonymous • view change
Cinema 4D Student
12.6.2025 • updated by Anonymous • view change
Chaosgroup V-Ray on Home Computer
12.6.2025 • updated by Anonymous • view change
Catia in Home Use
12.6.2025 • updated by Anonymous • view change
Cadmatic (formerly CADS)
12.6.2025 • updated by Anonymous • view change
Axure Pro Student licenses
12.6.2025 • updated by Anonymous • view change
Automation Studio for your own computer
12.6.2025 • updated by Anonymous • view change
Autodesk Education Community (AutoCAD etc.)
12.6.2025 • updated by Anonymous • view change
Artlantis at Home
12.6.2025 • updated by Anonymous • view change
ArchiCAD
12.6.2025 • updated by Anonymous • view change
ANSYS for Students
12.6.2025 • updated by Anonymous • view change
Adobe CC student pricing
5.6.2025 • updated by Marko Mård • view change
Page tree
2.6.2025 • created by Petri Silmälä
EXAM Regulations
28.5.2025 • updated by Tuuli Sinervo • view change
Candour ID Identification
15.5.2025 • created by Petri Silmälä
Printing via bypass tray
12.5.2025 • updated by Marko Mård • view change
Moodle
6.5.2025 • updated by Petri Silmälä • view change
Accessing Metropolia-secure with Android Device
6.5.2025 • updated by Anonymous • view change
Break of Service in the commercial side of the Confluence wiki and Jira, TODAY May 6 at 4:00–5:00 PM
6.5.2025 • created by Petri Silmälä
Accessing Metropolia-secure with Android Device
5.5.2025 • updated by Anonymous • view change
Metropolia Templates
5.5.2025 • updated by Anonymous • view change
Siemens NX for your own computer
30.4.2025 • updated by Janne Niinimäki • view change
Windows 11 update in the summer
23.4.2025 • updated by Lassi Bågman • view change
E-lomake
23.4.2025 • created by Janne Teräslahti
Break of service in OMA on Tue. April 29 at 4:00-4:30 PM
22.4.2025 • created by Petri Silmälä
Wireless Solutions, Apple macOS Computers
17.4.2025 • updated by Mika Viikki • view change
Setup Metropolia email on Android
21.3.2025 • updated by Janne Teräslahti • view change
Secure remote work
18.3.2025 • updated by Janne Teräslahti • view change
Information Security and Artificial Intelligence (AI)
12.3.2025 • updated by Roope Rannikko • view change
Adobe CC student pricing
10.3.2025 • updated by Janne Teräslahti • view change
New Student, Don’t Pass by Your Adobe! Spring Offer from Adobe!
10.3.2025 • updated by Janne Teräslahti • view change
How can I get Windows 11 on my Metropolia laptop?
5.3.2025 • updated by Lassi Bågman • view change
Break of Service in the Metropolia wiki commercial side on February 20 at 4:00–6:00 PM
19.2.2025 • created by Petri Silmälä
Thinglink
18.2.2025 • updated by Petri Silmälä • view change
PaperCut - Shared Account
14.2.2025 • updated by Heimo Järkkä • view change
Kahoot
12.2.2025 • updated by Petri Silmälä • view change
Seppo
12.2.2025 • updated by Petri Silmälä • view change
How to use Word?
12.2.2025 • updated by Petri Silmälä • view change
Microsoft Word
12.2.2025 • updated by Petri Silmälä • view change
Microsoft Teams
12.2.2025 • updated by Petri Silmälä • view change
Microsoft Sway
11.2.2025 • updated by Petri Silmälä • view change
Microsoft Clipchamp on Sharepoint (Previously Stream)
11.2.2025 • updated by Petri Silmälä • view change
How can I get Windows 11 on my Metropolia laptop?
7.2.2025 • updated by Janne Teräslahti • view change
Instructions of Powerpoint
7.2.2025 • updated by Petri Silmälä • view change
Microsoft Powerpoint
7.2.2025 • updated by Petri Silmälä • view change
Accessing Metropolia-secure with Android Device
7.2.2025 • created by Janne Teräslahti
Microsoft Power BI instructions
7.2.2025 • updated by Petri Silmälä • view change
Microsoft Power BI
7.2.2025 • updated by Petri Silmälä • view change
Microsoft Powerapps
6.2.2025 • updated by Petri Silmälä • view change
Powerapps instructions
6.2.2025 • updated by Petri Silmälä • view change
Instructions for Microsoft Onenote Class Notebook
6.2.2025 • updated by Petri Silmälä • view change
Microsoft Onenote Class Notebook
6.2.2025 • updated by Petri Silmälä • view change
Microsoft Onedrive
6.2.2025 • updated by Petri Silmälä • view change
Microsoft Forms
6.2.2025 • updated by Petri Silmälä • view change
Microsoft Power Automate
5.2.2025 • updated by Petri Silmälä • view change
Microsoft Excel
5.2.2025 • updated by Petri Silmälä • view change
Microsoft Delve
5.2.2025 • updated by Petri Silmälä • view change
Youtube
4.2.2025 • updated by Petri Silmälä • view change
Google Slides
4.2.2025 • updated by Petri Silmälä • view change
Microsoft Onenote
4.2.2025 • updated by Petri Silmälä • view change
Google Sheets
3.2.2025 • updated by Petri Silmälä • view change
Microsoft Sharepoint
31.1.2025 • updated by Petri Silmälä • view change
Google Sites
31.1.2025 • updated by Petri Silmälä • view change
Google Photos
31.1.2025 • updated by Petri Silmälä • view change
Google Meet
31.1.2025 • updated by Petri Silmälä • view change
Google Maps
31.1.2025 • updated by Petri Silmälä • view change
Google Keep
31.1.2025 • updated by Petri Silmälä • view change
Google Groups
31.1.2025 • updated by Petri Silmälä • view change
Changing Your Password
29.1.2025 • updated by Janne Teräslahti • view change
How do I stop Xcode from asking for admin credentials?
28.1.2025 • updated by Mika Viikki • view change
Facilities
23.1.2025 • updated by Kalevi Lehto • view change
Canva
21.1.2025 • updated by Petri Silmälä • view change
Feedly
21.1.2025 • updated by Petri Silmälä • view change
Breaks of service in the Course Feedback and Wihi on January 28, 2025, at 4:00-4:10 PM
21.1.2025 • created by Petri Silmälä
Access badges
21.1.2025 • updated by Janne Teräslahti • view change
User Accounts
13.1.2025 • updated by Janne Teräslahti • view change
Amme
13.1.2025 • updated by Janne Teräslahti • view change
Facilities
10.1.2025 • updated by Petri Silmälä • view change
Break of Service in the Metropolia wiki today 9 January at 4:00-4:30 PM
9.1.2025 • created by Petri Silmälä
Windows 11
7.1.2025 • updated by Petri Silmälä • view change
Break of Service in Wihi today December 18 at 4–5 PM
18.12.2024 • created by Petri Silmälä
The ecloud virtual servers for teaching (ecloud.metropolia.fi)
13.12.2024 • updated by Timo Marttinen • view change
ZOOM - Security settings
12.12.2024 • updated by Roope Rannikko • view change
Summary of Teams Recording Access Rights in a Remote Interview Situation
12.12.2024 • updated by Roope Rannikko • view change
Zoom Interviews for Thesis (Secret or Classified interviews, Entailing Sensitive Personal Data (GDPR Article 9))
12.12.2024 • updated by Roope Rannikko • view change
Teams Interviews for Theses (Confidential Interviews)
12.12.2024 • updated by Roope Rannikko • view change
Choosing a Tool for Remote Interviews
12.12.2024 • updated by Roope Rannikko • view change
Help with Handling Thesis Data and Identifying Data Types
12.12.2024 • updated by Roope Rannikko • view change
Security and Privacy Guidelines for Metropolia's Remote Interviews
12.12.2024 • updated by Roope Rannikko • view change
Secure use of cloud services
10.12.2024 • updated by Roope Rannikko • view change
IT instructions for traveling abroad
29.11.2024 • updated by Janne Teräslahti • view change
Break of service in the Metropolia wiki platform on December 4 at 6:00 PM until December 5 at 8:00 AM
28.11.2024 • created by Petri Silmälä
Setting a PowerPoint presentation to play automatically (loop)
26.11.2024 • updated by Sami Mattila • view change
Can I purchase my work laptop or work phone for personal use?
26.11.2024 • updated by Janne Teräslahti • view change
Break of Service in Confluence-wiki, Jira, Friday November 22, at 3:30 PM
21.11.2024 • created by Petri Silmälä
Request in Time for the Spring Semester: Moodle Courses, Software, and Procurements
14.11.2024 • created by Janne Teräslahti
Sharing a Public Link and Setting an Expiration Time in Microsoft 365
13.11.2024 • updated by Anonymous • view change
How to check the expiration of a Microsoft 365 link?
13.11.2024 • updated by Anonymous • view change
How to extend the expiration of a Microsoft 365 link?
13.11.2024 • updated by Anonymous • view change
I received an email related to a Teams group. What should I do?
13.11.2024 • created by Anonymous
Restricting PDF Printing and Editing
9.11.2024 • updated by Anonymous • view change
E-mail – answers to frequently asked questions
9.11.2024 • updated by Anonymous • view change
Format of Outgoing e-mail Address and How to Change it
9.11.2024 • updated by Anonymous • view change
PDF Slideshow
9.11.2024 • updated by Anonymous • view change
iPhone factory reset using iTunes (Telia Inmicsnebula instructions)
9.11.2024 • created by Anonymous
Index
9.11.2024 • updated by Anonymous • view change
Restoring an Apple iOS Device to Factory Settings
9.11.2024 • created by Anonymous
Desktop Software
9.11.2024 • updated by Anonymous • view change
Changing the Sender in a New Message
9.11.2024 • updated by Anonymous • view change
Restoring Factory Settings on a Phone
9.11.2024 • created by Anonymous
Adding Another Email Account to Outlook
9.11.2024 • updated by Anonymous • view change
Partners’ email addresses format
9.11.2024 • updated by Anonymous • view change
Sharing a Folder with Another User in Outlook
9.11.2024 • updated by Anonymous • view change
Creating a Desktop Shortcut from a Web Link
9.11.2024 • updated by Anonymous • view change
Outlook on the web
9.11.2024 • updated by Anonymous • view change
Activating a User Account
9.11.2024 • updated by Anonymous • view change
Apple Mac e-mail and calender
9.11.2024 • updated by Anonymous • view change
Facilities
9.11.2024 • updated by Mikko Mäkelä • view change
Other Instructions
9.11.2024 • updated by Mikko Mäkelä • view change
Frequently Asked Questions
9.11.2024 • updated by Mikko Mäkelä • view change
Solutions for Onedrive Technical Issues
9.11.2024 • updated by Anonymous • view change
Windows 10
9.11.2024 • updated by Mikko Mäkelä • view change
Redirecting messages using the Outlook Web
9.11.2024 • updated by Anonymous • view change
Connect Laptop to Video Projector or External Screen
9.11.2024 • updated by Mikko Mäkelä • view change
Doc and Docx Files Are Not Printing
9.11.2024 • created by Anonymous
Restricting PDF Printing and Editing
9.11.2024 • updated by Mikko Mäkelä • view change
Using Acrobat - VANHA
9.11.2024 • updated by Mikko Mäkelä • view change
Credit Refund
9.11.2024 • updated by Anonymous • view change
PaperCut - Monitor Your Usage
9.11.2024 • updated by Anonymous • view change
Orcad Home Use
9.11.2024 • updated by Mikko Mäkelä • view change
Creating Email Signatures in Outlook Web
9.11.2024 • updated by Anonymous • view change
Sharing a Folder with Another User in Outlook
9.11.2024 • updated by Mikko Mäkelä • view change
Connecting to the Media-Students Network Drive
9.11.2024 • updated by Anonymous • view change
Creating a Desktop Shortcut from a Web Link
9.11.2024 • updated by Mikko Mäkelä • view change
Username in three forms – which one to choose?
9.11.2024 • updated by Anonymous • view change
Connecting to a Guest Network on an Android Device
9.11.2024 • updated by Anonymous • view change
Phone and subscription purchases
9.11.2024 • updated by Tomi Kaivola • view change
Scilab
9.11.2024 • updated by Janne Teräslahti • view change
Finding the Serial Number of Your Apple iPad or iPhone
9.11.2024 • updated by Anonymous • view change
Vectorworks for Home Use
9.11.2024 • updated by Janne Teräslahti • view change
Adding a Missing Program Icon to the Dock
9.11.2024 • created by Anonymous
IT Procurement Procedures
9.11.2024 • created by Tomi Kaivola
Vico Schedule Planner for Home Use
9.11.2024 • updated by Janne Teräslahti • view change
Apple iPhone - Setup
9.11.2024 • updated by Anonymous • view change
iOS Apple
9.11.2024 • updated by Anonymous • view change
Copying a Folder to the Network Drive
9.11.2024 • updated by Anonymous • view change
Dell Power Manager
9.11.2024 • updated by Anonymous • view change
Fixing Network Drive Issues on Laptops
9.11.2024 • updated by Anonymous • view change
Tips for Power Users in Mac OS X
9.11.2024 • created by Anonymous
Page tree of the IT Services
9.11.2024 • updated by Mikko Mäkelä • view change
2-sided to 1-sided, Internet Explorer
9.11.2024 • updated by Perttu Paakkunainen • view change
Remote Desktop Main User
9.11.2024 • updated by Anonymous • view change
AV Equipment in New Spaces
9.11.2024 • updated by Saija Temisevä • view change
Trash in Mac OS X
9.11.2024 • created by Anonymous
Payment
9.11.2024 • updated by Perttu Paakkunainen • view change
Monitoring Workstation Usage
9.11.2024 • updated by Anonymous • view change
Security Guidelines for Apple Mac Computers
9.11.2024 • updated by Anonymous • view change
Finding the device serial number, Apple Mac computer.
9.11.2024 • updated by Anonymous • view change
Checking the information of a file, folder, or network drive
9.11.2024 • updated by Anonymous • view change
Windows 11
9.11.2024 • created by Mikko Mäkelä
Purchasing
9.11.2024 • updated by Tomi Kaivola • view change
Laptop Lending Terms of Service
9.11.2024 • updated by Mikko Mäkelä • view change
Setting Up Microsoft OneDrive on macOS
9.11.2024 • updated by Anonymous • view change
Printing on Mac
9.11.2024 • created by Anonymous
Services for sale
9.11.2024 • updated by Saija Temisevä • view change
Home Page, Shell and MySQL Services
9.11.2024 • updated by Perttu Paakkunainen • view change
Gadgets
9.11.2024 • updated by Perttu Paakkunainen • view change
Android: Setting up your Metropolia email account with the Outlook application
7.11.2024 • created by Riku Väkeväinen
Vico Schedule Planner for Home Use
6.11.2024 • updated by Anonymous • view change
Software for Your Own Computer
6.11.2024 • updated by Anonymous • view change
Vico Schedule Planner in home use.
6.11.2024 • updated by Anonymous • view change
List of Widely Used Software and Systems
25.10.2024 • updated by Anonymous • view change
Miro
25.10.2024 • updated by Anonymous • view change
Is your laptop swollen? Watch comedic video!
22.10.2024 • updated by Janne Teräslahti • view change
Microsoft Clipchamp on Sharepoint (Previously Stream)
22.10.2024 • updated by Janne Teräslahti • view change
List of Widely Used Software and Systems
16.10.2024 • updated by Janne Teräslahti • view change
Vihta
16.10.2024 • updated by Janne Teräslahti • view change
I can't log in to a service, what should I do?
16.10.2024 • updated by Riku Väkeväinen • view change
Promid time tracking
14.10.2024 • updated by Anonymous • view change
Microsoft Office 365 Desktop Programs
11.10.2024 • updated by Anonymous • view change
Rhino Cloud Zoo for your own computer
11.10.2024 • created by Anonymous
Microsoft Office 365 Desktop Programs
11.10.2024 • updated by Janne Teräslahti • view change
Microsoft Office 2021
11.10.2024 • updated by Janne Teräslahti • view change
Did You Encounter a Problem?
4.10.2024 • updated by Janne Teräslahti • view change
How can I get Windows 11 on my Metropolia laptop?
4.10.2024 • created by Anonymous
Breaks of service in OMA on October 8, 2024, at 4-5 PM
4.10.2024 • created by Petri Silmälä
Username in three forms – which one to choose?
3.10.2024 • updated by Janne Teräslahti • view change
Metropolia Cloud Terms of Service
3.10.2024 • updated by Roope Rannikko • view change
Front page
3.10.2024 • updated by Riku Väkeväinen • view change
FAQ - Other
30.9.2024 • updated by Riku Väkeväinen • view change
Exporting and importing bookmarks
30.9.2024 • updated by Riku Väkeväinen • view change
FAQ - Email and Communication Tools
25.9.2024 • updated by Janne Teräslahti • view change
Autodesk Education Community (AutoCAD etc.)
25.9.2024 • updated by Anonymous • view change
The Helpdesk's new Mikko is working 24/7! Ask him anything!
24.9.2024 • created by Janne Teräslahti
A break of service in the Metropolia wiki and Jira on Wed. September 25 at 4:00-5:00 PM
24.9.2024 • created by Petri Silmälä
Setup Metropolia email on iPhone
23.9.2024 • updated by Riku Väkeväinen • view change
Problems in OMA
18.9.2024 • updated by Petri Silmälä • view change
Access badges
17.9.2024 • updated by Anonymous • view change
Mathcad for Students' Home Use
17.9.2024 • updated by Niko Wallentin • view change
Microsoft products and services for student startups
12.9.2024 • updated by Riku Väkeväinen • view change
Software for Your Own Computer
12.9.2024 • updated by Riku Väkeväinen • view change
Data life-cycle
12.9.2024 • updated by Roope Rannikko • view change
Secure E-mail instructions
12.9.2024 • updated by Roope Rannikko • view change
Software for Your Own Computer
11.9.2024 • updated by Anonymous • view change
Zuken E3 for your own computer
11.9.2024 • created by Anonymous
Twinmotion Education
11.9.2024 • created by Riku Väkeväinen
ZBrush for your own computer
11.9.2024 • created by Anonymous
Substance
11.9.2024 • updated by Riku Väkeväinen • view change
VPN Service
11.9.2024 • updated by Janne Teräslahti • view change
SolidWorks for your own computer
11.9.2024 • updated by Riku Väkeväinen • view change
I have a problem with the network drive, how do I solve it?
11.9.2024 • updated by Janne Teräslahti • view change
How do I log in to Sympa?
11.9.2024 • updated by Janne Teräslahti • view change
Simulia Abaqus for your own computer
11.9.2024 • created by Anonymous
Remote Working
11.9.2024 • updated by Janne Teräslahti • view change
Staff IT tips
11.9.2024 • updated by Janne Teräslahti • view change
Siemens Teamcenter for your own computer
11.9.2024 • updated by Anonymous • view change
Siemens NX for your own computer
11.9.2024 • created by Anonymous
Foundry for your own computer
11.9.2024 • updated by Anonymous • view change
RobotStudio for your own computer
11.9.2024 • created by Anonymous
Software for Your Own Computer
11.9.2024 • updated by Anonymous • view change
MSC Adams for your own computer
11.9.2024 • created by Riku Väkeväinen
Microsoft software for students’ home use
11.9.2024 • updated by Riku Väkeväinen • view change
Microsoft Software for Staff Home Computers
11.9.2024 • updated by Riku Väkeväinen • view change
MagiCAD student licenses
11.9.2024 • updated by Riku Väkeväinen • view change
LoggerPro
11.9.2024 • updated by Anonymous • view change
IBM SPSS for your own computer
11.9.2024 • updated by Riku Väkeväinen • view change
Tableau
11.9.2024 • updated by Anonymous • view change
Visual Components on your own computer
11.9.2024 • updated by Riku Väkeväinen • view change
Artlantis at Home
11.9.2024 • updated by Riku Väkeväinen • view change
Catia in Home Use
11.9.2024 • created by Riku Väkeväinen
Cadmatic (formerly CADS)
11.9.2024 • updated by Riku Väkeväinen • view change
Automation Studio for your own computer
11.9.2024 • created by Anonymous
ANSYS for Students
11.9.2024 • updated by Riku Väkeväinen • view change
How do I make a procurement request?
6.9.2024 • updated by Janne Teräslahti • view change
iOS: Setting up a Metropolia email account with the Outlook app
30.8.2024 • updated by Anonymous • view change
iOS: Setting up a Metropolia email account with the Outlook app
30.8.2024 • updated by Riku Väkeväinen • view change
Setting up your Metropolia account in the Outlook desktop application
30.8.2024 • updated by Anonymous • view change
Creating an SSH Key Pair and Logging in on a Linux Server (shell.metropolia.fi)
29.8.2024 • updated by Anonymous • view change
How do I log in to Sympa?
28.8.2024 • updated by Samuli Tani • view change
Software for Your Own Computer
27.8.2024 • updated by Anonymous • view change
I can't log in to a service, what should I do?
26.8.2024 • updated by Samuli Tani • view change
All IT Services FAQ page question-answer pairs
22.8.2024 • updated by Samuli Tani • view change
FAQ - Phones
22.8.2024 • updated by Samuli Tani • view change
How do I make a procurement request?
21.8.2024 • updated by Samuli Tani • view change
FAQ - Network Connections, VPN, and Remote Work
21.8.2024 • updated by Samuli Tani • view change
How do I change my name, phone number, or other information in my user account?
21.8.2024 • updated by Samuli Tani • view change
Extended Opening Hours for Helpdesk Phone Service Until September 13th
19.8.2024 • updated by Janne Teräslahti • view change
Setting up email in the Outlook (new) desktop application
14.8.2024 • updated by Anonymous • view change
Sale Days for Used Computers on 19th - 21st August in Myllypuro
12.8.2024 • created by Janne Teräslahti
How do I proceed in case of issues with the Exam examination system?
7.8.2024 • updated by Samuli Tani • view change
How can I get the wireless connection to work on my work laptop?
16.7.2024 • updated by Samuli Tani • view change
Multi-factor authentication prevents login to Microsoft 365. What should I do?
4.7.2024 • updated by Anonymous • view change
My computer's clock is displaying the wrong time, what should I do?
4.7.2024 • updated by Anonymous • view change
Does the mobile phone subscription work abroad?
4.7.2024 • updated by Anonymous • view change
Does Metropolia email work abroad?
4.7.2024 • updated by Anonymous • view change
How do I install an application on a Mac computer?
3.7.2024 • updated by Samuli Tani • view change
I have a problem with the network drive, how do I solve it?
2.7.2024 • updated by Samuli Tani • view change
What should I do if the Microsoft Teams desktop application is not working?
2.7.2024 • updated by Samuli Tani • view change
Windows or Office requires activation, reports that my license will expire soon or cannot find a license. What should I do?
2.7.2024 • updated by Anonymous • view change
Maintenance break of Metropolia's IT services Mon 1.7.2024 at 08.00 - Fri 5.7.2024 at 18.00
20.6.2024 • created by Petri Silmälä
I can't log in to my laptop after changing my password, what should I do?
19.6.2024 • updated by Samuli Tani • view change
FAQ - Email and Communication Tools
13.6.2024 • updated by Samuli Tani • view change
Setting Up Email in Outlook Desktop Application
13.6.2024 • updated by Samuli Tani • view change
There will be breaks of service in the Metropolia wiki on June 13 and June 17, at 4:00PM
12.6.2024 • created by Petri Silmälä
Does the mobile phone subscription work abroad?
12.6.2024 • updated by Samuli Tani • view change
FAQ - File Sharing and Storage
11.6.2024 • updated by Samuli Tani • view change
How do I use a cloud link sent by a teacher?
10.6.2024 • updated by Samuli Tani • view change
The ecloud virtual servers for teaching (ecloud.metropolia.fi)
10.6.2024 • updated by Samuli Tani • view change
Multifunction Devices Karaportti 2
6.6.2024 • updated by Heimo Järkkä • view change
Creating an SSH Key Pair and Logging in on a Linux Server (shell.metropolia.fi)
31.5.2024 • updated by Samuli Tani • view change
Manipulation of a person (Social engineering)
30.5.2024 • updated by Roope Rannikko • view change
Sale Days for Used Computers on June 5th - 6th, 2024 in Myyrmäki
27.5.2024 • created by Janne Teräslahti
A LONG outage in the OMA on May 28, 2024, starting at 4:00 PM
27.5.2024 • created by Petri Silmälä
Where can I get help with Theseus-related issues?
23.5.2024 • updated by Janne Teräslahti • view change
Phones and Tablets
17.5.2024 • updated by Anonymous • view change
Another break of service in the OMA on Tue. May 21 at 4:00-4:30 PM
16.5.2024 • created by Petri Silmälä
IT = Incessant Teamwork, Even During Summer!
15.5.2024 • created by Janne Teräslahti
Device Lending
13.5.2024 • updated by Kalevi Lehto • view change
FAQ - Technical Support
13.5.2024 • updated by Kalevi Lehto • view change
Returning Borrowed Device to Helpdesk
13.5.2024 • updated by Kalevi Lehto • view change
Installation of a program through Software Center fails, what should I do?
24.4.2024 • updated by Janne Teräslahti • view change
How do I get more space in my email inbox?
16.4.2024 • updated by Janne Teräslahti • view change
Safety Guidelines for Using Social Media Services
10.4.2024 • updated by Roope Rannikko • view change
Windows or Office requires activation, reports that my license will expire soon or cannot find a license. What should I do?
4.4.2024 • updated by Janne Teräslahti • view change
How do I establish a VPN remote connection?
4.4.2024 • updated by Janne Teräslahti • view change
The ecloud virtual servers for teaching (ecloud.metropolia.fi)
4.4.2024 • updated by Janne Teräslahti • view change
Services and Contacts
4.4.2024 • updated by Janne Teräslahti • view change
How Do I Keep My Email Inbox Organized?
3.4.2024 • updated by Janne Teräslahti • view change
How Do I Keep My Email Inbox Organized?
28.3.2024 • updated by Anonymous • view change
Installing Microsoft Office on a Home Computer
28.3.2024 • updated by Mika Viikki • view change
Metropolia’s Information Security Policy
28.3.2024 • updated by Roope Rannikko • view change
TikTok Policy of Metropolia University of Applied Sciences
28.3.2024 • updated by Roope Rannikko • view change
The Scope Statement of Cybersecurity Management System by Metropolia University of Applied Sciences
27.3.2024 • updated by Roope Rannikko • view change
Old workspaces are being archived in the wiki - short break of service on Tuesday March 19, at 4:00 PM
18.3.2024 • created by Petri Silmälä
How do I proceed in case of issues with the Exam examination system?
15.3.2024 • updated by Janne Teräslahti • view change
Break of service in OMA starting from March 15 at 3:00 PM
13.3.2024 • created by Petri Silmälä
Wihi
8.3.2024 • updated by Annamaria Ahonen • view change
IT instructions for traveling abroad
1.3.2024 • updated by Roope Rannikko • view change
User Support (Helpdesk)
28.2.2024 • updated by Janne Teräslahti • view change
Service Requests
28.2.2024 • updated by Janne Teräslahti • view change
Confluence Wiki
28.2.2024 • updated by Petri Silmälä • view change
Who should I contact if I need to edit incorrect information in OMA?
26.2.2024 • updated by Petri Silmälä • view change
I log in to OMA, but I can't access the student desktop, what should I do?
26.2.2024 • updated by Petri Silmälä • view change
How long do the workspaces in OMA remain after the completion of a course implementation?
26.2.2024 • updated by Petri Silmälä • view change
How do I find a workspace in OMA?
26.2.2024 • updated by Petri Silmälä • view change
How to use wiki in Metropolia?
23.2.2024 • updated by Petri Silmälä • view change
Quick Guide
23.2.2024 • updated by Petri Silmälä • view change
Cadmatic (formerly CADS)
14.2.2024 • created by Marko Mård
Data classification and secure storing
9.2.2024 • updated by Roope Rannikko • view change
VPN Service Switching from Cisco AnyConnect to Palo Alto GlobalProtect
9.2.2024 • created by Janne Teräslahti
Policy on Consequences for IT Offences
7.2.2024 • updated by Roope Rannikko • view change
Autodesk Education Community (AutoCAD etc.)
1.2.2024 • updated by Marko Mård • view change
Breaks of service in the Metropolia wiki on February 6, 2024, starting at 9:00 AM
31.1.2024 • created by Petri Silmälä
How do I move face-to-face teaching to distance teaching?
29.1.2024 • created by Petri Silmälä
How do I move face-to-face teaching to distance teaching?
29.1.2024 • created by Tanel Tuuha
Installing Microsoft Office on a Home Computer
26.1.2024 • updated by Janne Teräslahti • view change
Multi-factor Authentication
22.1.2024 • created by Janne Teräslahti
VMware Horizon Remote Desktop Addresses Changing (formerly securedesktop and desktop)
18.1.2024 • updated by Janne Teräslahti • view change
The evening of Tuesday, January 23, 2024, maintenance outages on moodle.metropolia.fi and valmentavakoulutus.fi
18.1.2024 • created by Janne Teräslahti
I have forgotten my username. What should I do?
8.1.2024 • updated by Janne Teräslahti • view change
FAQ - User ID and Login
8.1.2024 • updated by Janne Teräslahti • view change
Microsoft Stream is Discontinuing — Save Your Videos!
3.1.2024 • created by Janne Teräslahti
FAQ - File Sharing and Storage
3.1.2024 • updated by Janne Teräslahti • view change
Break of service in the OMA on Dec. 19 at 4:00-4:45 PM
18.12.2023 • updated by Petri Silmälä • view change
EXAM
1.12.2023 • updated by Petri Silmälä • view change
How do I proceed in case of issues with the Exam examination system?
24.11.2023 • updated by Janne Pohjanpelto • view change
Partner Organisations and Outsoursed Services' Staff
21.11.2023 • updated by Anonymous • view change
Training materials and Metropolia's information security courses
16.11.2023 • updated by Roope Rannikko • view change
Phones and Tablets - Answers to Frequently Asked Questions
16.11.2023 • created by Petri Silmälä
A short break of service in the OMA on Tuesday Nov. 14 at 4:00 PM
10.11.2023 • created by Petri Silmälä
Phishing attempts against the Metropolia University in the name of Metropolia’s student
3.11.2023 • created by Roope Rannikko
Instructions for Microsoft Clipchamp (Previously Stream)
27.10.2023 • created by Petri Silmälä
Instructions for Microsoft Onenote
26.10.2023 • created by Petri Silmälä
Network Drives - Answers to Frequently Asked Questions
20.10.2023 • created by Petri Silmälä
Network Drives and Home Directory
20.10.2023 • updated by Petri Silmälä • view change
FAQ - Answers to Frequently Asked Questions
20.10.2023 • created by Petri Silmälä
Wireless network
20.10.2023 • updated by Petri Silmälä • view change
VPN Service
20.10.2023 • updated by Petri Silmälä • view change
Instructions for Microsoft Sway
18.10.2023 • created by Petri Silmälä
Instructions for Microsoft Delve
18.10.2023 • created by Petri Silmälä
How to use Microsoft Sharepoint?
17.10.2023 • created by Petri Silmälä
Break of service in OMA and Wihi on October 17, 2023 at 4-7 PM
16.10.2023 • updated by Petri Silmälä • view change
Did You Encounter a Problem?
6.10.2023 • updated by Petri Silmälä • view change
OMA
6.10.2023 • updated by Petri Silmälä • view change
Activation and Password Change using Activation Password
3.10.2023 • updated by Janne Teräslahti • view change
10 + 1 Instructions for Every Member of Metropolia Regarding Information Security
28.9.2023 • updated by Roope Rannikko • view change
FAQ - Educational Services
25.9.2023 • updated by Samuli Tani • view change
How do I check the validity of my study right on the Studyinfo portal?
25.9.2023 • updated by Samuli Tani • view change
FAQ - Staff
25.9.2023 • updated by Samuli Tani • view change
Sensitive data server (Metroarch)
25.9.2023 • updated by Samuli Tani • view change
FAQ – IT Services Frequently Asked Questions
25.9.2023 • updated by Samuli Tani • view change
FAQ - Other
25.9.2023 • updated by Samuli Tani • view change
FAQ - macOS
25.9.2023 • updated by Samuli Tani • view change
FAQ - Troubleshooting Hardware or Software
25.9.2023 • updated by Samuli Tani • view change
FAQ - Software Installation and Updates
25.9.2023 • updated by Samuli Tani • view change
FAQ - Security and Privacy
25.9.2023 • updated by Samuli Tani • view change
FAQ - Printing and Scanning
25.9.2023 • updated by Samuli Tani • view change
FAQ - Audio and Video Conferencing and Lectures
25.9.2023 • updated by Samuli Tani • view change
FAQ - User ID and Login
25.9.2023 • updated by Samuli Tani • view change
FAQ - Technical Support
25.9.2023 • updated by Samuli Tani • view change
Theseus
22.9.2023 • created by Petri Silmälä
Android
22.9.2023 • updated by Petri Silmälä • view change
More Information About the Helpdesk Answer Bank Data Leak. Watch the Youtube Video!
21.9.2023 • created by Janne Teräslahti
How do I recover a deleted email?
21.9.2023 • updated by Samuli Tani • view change
Did You Encounter a Problem?
8.9.2023 • updated by Samuli Tani • view change
I received a suspicious message, what should I do?
6.9.2023 • updated by Samuli Tani • view change
I have received the UNC path to the metroarch server, but I can't access it, what should I do?
6.9.2023 • updated by Samuli Tani • view change
How do I install the Windows 11 operating system?
6.9.2023 • updated by Samuli Tani • view change
Staff IT tips
4.9.2023 • updated by Heimo Järkkä • view change
How do I change my password?
4.9.2023 • updated by Janne Teräslahti • view change
How do I use secure email?
1.9.2023 • updated by Samuli Tani • view change
How to use Adobe Creative Cloud
30.8.2023 • updated by Niko Wallentin • view change
How do I establish a VPN remote connection?
24.8.2023 • updated by Samuli Tani • view change
PaperCut - Adding Top-Up Value
23.8.2023 • updated by Kalevi Lehto • view change
How do I activate my user account?
22.8.2023 • updated by Samuli Tani • view change
Copy Fee Chart
22.8.2023 • updated by Niko Wallentin • view change
FAQ – IT Services Frequently Asked Questions
22.8.2023 • updated by Janne Teräslahti • view change

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