How do I access and complete Metropolia's Basic Information Security Training for the personnel?
Applies to staff
The Basic Level Information Security Training is compulsory for the permanent personnel of the Metropolia university. The course must be successfully concluded within the timeframe spanning January 1st to December 31st, 2023.
We strongly encourage all employees to participate in the course. New hires have the opportunity to complete the training during their orientation period. Upon successful completion of the course, you will acquire the necessary skills to effectively utilize the university's IT services. Complete the course with following guideline.
- You will find the university staff’s compulsory information security training course on the information security section of OMA (when necessary change the language of OMA intra to see instructions in English). The website guides you to the course area and gives you the enrollment key for signing up the course.
- Klick the link that opened on the OMA.
- Log in Moodle before pasting the enrolment key with your Metropolia credentials.
- Write the enrolment key on the sign-up place.
- Complete four modules with their materials and exams. The course material will open to a new tab that is visible those who has Metropolia credentials. You will need to have the Metropolia user account to be able doing the course, so log-in if necessary to your account.
- When you finished the course, you should have had the notification about it to your email. Here is a instruction to active the announcement function of Moodle.
- If you didn't receive the notification, then check if you can see four green blocks at the top of Moodle for successful course performance. Four green blocks indicate you passed the course as approved. Besides, you can see your grade report from the Grades tab.
- In unclear situations, contact Helpdesk and they will guide you forward.
Kindly ensure the course is finalized by the conclusion of 2023. If completion is not achieved by the stipulated deadline, please allocate extra time, as granted by IT Services, to complete the course. When necessary, include a screenshot displaying approved course performance along with the course name.
What should be done if the information security course is not completed within the designated timeframe and my user credentials are no longer functional?
These instructions are specifically intended for full-time employees who were unable to complete the course within the specified timeframe (January 1st to December 31st, 2023). This guideline excludes part-time teachers, students, interns, employees who commenced their roles in 2024 at Metropolia, and those who have not received a termination message for their user accounts. The credentials of the aforementioned individuals will continue to function as usual.
If your credentials are inactive due to non-completion of the information security training course, please follow these instructions. In case of any uncertainties, please contact User Support (Helpdesk) as your primary point of contact. Below are instructions for completing the course.
- Initiate contact with Helpdesk, either by calling the phone services or sending an email, utilizing your work email if it remains functional. Please refrain from reaching out to the course's teachers, such as Information Security Specialist, in the event of any issues.
- Helpdesk will reactivate your user account with an additional two weeks to complete the course. Failure to complete the course within this extended period will result in the deactivation of your credentials once again.
- Adhere to the aforementioned instructions to successfully conclude the course.
- If you completed the course before your credentials ceased functioning, there is no need to retake the course.
- Forward the message received from Moodle, indicating your approved course performance. Optionally, you may provide a screenshot from either the green bar on your Moodle's front page or the Grades tab.
- Following the course completion, resume using the university's IT services without any disruptions.
When should the course be completed?
The Bacic Level Information Security Training for the Personnel
All employees must finish the university’s basic information security training. Following the completion, you know how to interact safely with the IT services of the university.
The completion of the course is recommended for all new employees. You can find the course in the orientation package provided by Human Resource Services. The orientation materials in Moodle are only in Finnish currently.
In 2023, the course was mandatory for full-time employees at Metropolia. However, it was not obligatory for part-time staff at Metropolia, such as adjunct teachers and interns.
Metropolia aims to ensure that every member of the staff possesses basic-level information security skills. At the basic level, this entails understanding:
- Password security
- Secure handling of information
- Protection against malware and phishing messages.
Who are required to complete the course?
The course is mandatory for the new employees in which case the course should be complete during the orientation period of the new work at Metropolia.
In 2023 the finishing the course was obligatory for Metropolia’s full-time permanent personnel, excluding, for example, part-time teachers and interns.
Metropolia aims to ensure that every staff member has basic-level information security skills.
At the basic level, individuals should understand:
- The meaning of cybersecurity, information security, and privacy protection, particularly in relation to GDPR compliance
- the best practises in information security and cybersecurity to protect themselves from a cyberspace's threats.
- Secure handling of information and data management
- The threats of a cyber-world at a basic level.
How to activate Moodle’s notification settings?
The notification of Moodle is managed from the software’s settings. When you have enabled notifications, then you should get announcement from Moodle.
1) Go to the preference menu (Picture 1)
Picture 1
2) Select “Notifications Preference” (Picture 2).
Picture 2
3) Activate "Assignment Notifications" in the assignment section by toggling the three green buttons (refer to Picture 3). Confirm that your notifications are not set to disabled by default. Subsequently, you should receive a notification from Moodle upon successful completion of the course.
Picture 3
Can I follow my course progress? How I take a screenshot from my course performance?
It is possible to active “Bloc Drawer” as the functionality of Moodle to follow own course completion.
1) Open the “Block Drawer” function (Picture 4)
Picture 4
2) Follow your course performance by touching or mousing the green bar (Picture 5)
Picture 5
3) Take a screenshot from your course completion when required.
Where can I check my course grades and take a screenshot from them when is needed?
The most conveniently, you can proof your course approval by taking the screenshot of your grades. Below is the guideline for doing it:
1) Select the Grades tab of your front-page (Picture 6).
Picture 6
2) Take a screenshot from the opening view. Ensure the name of the Grade item is identifiable from the picture. Four Green marks indicate at Grade's column (Picture 7), whether you have successfully completed the course.
Picture 7
3) Forward your screenshot to User Support (Helpdesk).
Did You Encounter a Problem?
If your user account is locked because you have not completed the course, you can contact Metropolia Helpdesk to have it unlocked. After unlocking, you will have two weeks to complete the course before your account is locked again.
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
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Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
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- Created by Unknown User (attepel), last modified by Roope Rannikko on 26.2.2024