Installing Microsoft Office on a Home Computer
Preliminaries
1. Accept Metropolia cloud service rules.
2. You can sign in to the download page in about two hours after accepting the cloud service rules.
Download and install on a Windows computer
These instruction do not apply to computers maintained by Metropolia
Do not use these instructions to install Office on a Metropolia computer. These instructions apply to installation on your home computer only. Microsoft Office is pre-installed on all Metropolia computers. You can find instructions on updating Microsoft Office 365 on Metropolia computers here. Instructions for updating Microsoft Office 2019 on Metropolia computers are here.
1. Start a web browser.
2. Browse to https://login.microsoftonline.com/
3. Enter you user name in the long format username@metropolia.fi (NOTICE: your username, not your email address)
4. You will be redirected to the Metropolia server.
5. Enter your password under the pre-filled username@metropolia.fi field.
6. Sign in.
7. Click on Install Office > Other install options.
8. Select language and bit option (32-bit or 64-bit).
9. Click on Install Office.
10. Click on Save file. If the service asks for a product key, click on Continuing contract and give your username in the long format username@metropolia.fi (not your email address but username).
IMPORTANT WARNING!!!
During the installation or Office sign-in you will be asked whether you want to Allow organization to manage your computer. Do not allow it. Make sure to uncheck the box in front of the question. Leaving the box checked may cause trouble to the functioning of your computer.
If you have forgotten to mark the checkbox, do the following:
- Go to Windows Settings.
- Select Accounts.
- Choose Access work or school.
- If you see the Metropolia account, remove it.
11. When the download has finished, start the file. How to start the file depends on the settings on your computer.
12. The setup program opens and guides you through the installation. After the setup is done you can use Office on your computer.
Downloading office on other than Windows computers
Outlook for iOS and Android use prevented!
For the time being, the use of Outlook for iOS and Android mobile app is prevented in the Metropolia email system because of a information security issue.
Your user account will be locked up if you try to sign in to the Metropolia email system using the app. If your user account is locked up you can reopen it using your netbanking credentials at https://password.metropolia.fi/
Apple iOS devices (iPad and iPhone)
1. If you do not have an Apple ID, you can create one at https://www.apple.com
2. Download the Office apps from Apple App Store.
Android devices (e.g., Samsung or Huawei tablets and smart phones)
1. If you do not have a Google account, you can create one at https://www.apple.com
2. Download Word, Excel, and PowerPoint apps from Google Play.
The tablet operating system must be Android 4.4 (KitKat) or newer. Other requirements: 7" display, 1GB of memory, and an arm processor. Because of these requirements, some old Android tablets are not compatible with the apps.
Linux: There is no Linux version of Office.
Internet connection and the license
- Microsoft Office 365 checks the validity of your license every 30 days. The check is done online. If your internet connection is lost for more than 30 days, your license becomes invalid. If this happens, connect your computer to the internet and start Office 365.
You can install Office 365 Apps on max. 5 computers.
You can manage your licenses at https://technet.microsoft.com/en-us/library/gg982959(v=office.15).aspx
Good to know
Microsoft Office 365 Apps is available for the following operating systems:
Windows 10
Windows 8.1
Windows 8
Windows 7 Service Pack 1
Windows 10 Server
Windows Server 2012 R2
Windows Server 2012
Windows Server 2008 R2
Office 2013 32-bit
Windows 7 (32-bit or 64-bit)
Windows 8 (32-bit or 64-bit)
Windows 8.1 (32-bit or 64-bit)
Windows Server 2008 R2 (64-bit)
Windows Server 2012 (64-bit)
Office 2013 64-bit
Windows 7 (64-bit)
Windows 8 (64-bit)
Windows 8.1 (64-bit)
Windows Server 2008 R2 (64-bit)
Windows Server 2012 (64-bit)
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |