FAQ - Email and Communication Tools
Couldn't find the solution you were looking for?
We warmly welcome feedback that helps us develop our FAQ pages even better. If you can’t find a question-answer pair related to your problem or an existing answer is incomplete, please let us know in your service request.
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
---|---|
Ask AI-Bot Mikko 24/7 | |
Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Samuli Tani, last modified by Janne Teräslahti on 25.9.2024