Security Guidelines for Apple Mac Computers
Metropolia UAS is not responsible for the functionality or suitability of the utilities presented on this page.
The options presented are examples of possible solutions to potential issues.
Commonly Known Malware
MacKeeper
Although this program advertises itself widely on various websites, it is primarily a harmful program and should be removed immediately if accidentally installed.
Firewall
You can adjust the firewall settings as follows:
(Apple menu) > System Settings... > Network...>Firewall:
Editing these settings requires administrator-level access rights.
Malware Removal
If it is your own personal computer, you may install one of these programs:
Malwarebytes Anti-Malware for Mac (free)
Antivirus
More information: Digital Trends: Best Free Antivirus Software for Mac
If it is your personal computer, you may install one of these programs:
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
Tietoturvaohjeita Apple Mac -koneille