Adding a Missing Program Icon to the Dock
Problem:
A desired program is missing from the Dock, or there is a question mark in place of the program icon.
Solutions:
- You can search for the desired program on your computer and/or remove the unnecessary shortcut from the Dock.
- The link below contains an example video showing how to locate an existing program on the computer, add its icon to the Dock, and remove the unnecessary shortcut:
macOS-fix_missing_dock_icon.mp4 - If you have already started the program, you can also right-click and select "Keep in Dock."
Did you encounter a problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |