How do I remove my Metropolia account from Windows?
Applies to students
This response is intended for Metropolia students, not staff members.
You may have added your Metropolia user account as a Windows user account to facilitate access to files, applications, and data associated with your account. If you no longer need to use your Metropolia account on Windows, you can remove it by following these instructions:
Select Start > Settings > Accounts > Access work or school.
Select the account you want to remove, and then choose Disconnect.
Confirm your action by selecting Yes. Please note that this action will only remove the account's access from the computer; it does not delete the account entirely.
Notice
If the account is the sole or primary account on the computer, it cannot be removed.
Did You Encounter a Problem?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
| Contact method | Contact information |
|---|---|
| Ask AI-Bot Mikko 24/7 | |
| Form | |
| Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Atte Peltonen, last modified on 12.7.2023