IT Services

Recently Updated

Forgot Your Password?
about 3 hours ago • updated by Samuli Tani • view change
Moodle Guide
about 11 hours ago • updated by Matilda Kälvinmäki • view change
Reading Your Email in a Web Browser
29.7.2026 • updated by Janne Teräslahti • view change
Reading Your Email in a Web Browser
28.7.2026 • updated by Sebastian Vesala • view change
Staff IT tips
28.7.2026 • updated by Sebastian Vesala • view change
I received a suspicious message, what should I do?
28.7.2026 • updated by Sebastian Vesala • view change
Out of office message in OWA
28.7.2026 • updated by Sebastian Vesala • view change
Outlook and Outlook Web Access - review of mail processing rules
28.7.2026 • updated by Sebastian Vesala • view change
E-mail – answers to frequently asked questions
28.7.2026 • updated by Sebastian Vesala • view change
Junk mail filtering
28.7.2026 • updated by Sebastian Vesala • view change
How do I recover a deleted email?
28.7.2026 • updated by Sebastian Vesala • view change
How do I prevent ***SPAM***-marked messages from reaching my email inbox?
28.7.2026 • updated by Sebastian Vesala • view change
How do I attach a received message to a service request?
28.7.2026 • updated by Sebastian Vesala • view change
How do I use secure email?
28.7.2026 • updated by Sebastian Vesala • view change
How do I change my profile picture in Microsoft Office 365 products?
28.7.2026 • updated by Sebastian Vesala • view change
Student's Moodle Guide
28.7.2026 • updated by Sebastian Vesala • view change
I can't log in to a service, what should I do?
28.7.2026 • updated by Sebastian Vesala • view change
Outlook on the web
28.7.2026 • updated by Sebastian Vesala • view change
How do I change my name, phone number, or other information in my user account?
28.7.2026 • updated by Sebastian Vesala • view change
If something goes wrong
27.7.2026 • updated by Roope Rannikko • view change
Data security and data protection breach
27.7.2026 • updated by Roope Rannikko • view change
Front page
27.7.2026 • updated by Sebastian Vesala • view change
Migration of mailboxes to the Microsoft 365 service in summer 2026
27.7.2026 • updated by Sebastian Vesala • view change
Migration of an email account to the Microsoft 365 cloud service: Outlook app on an Android work phone
27.7.2026 • updated by Sebastian Vesala • view change
How do I remove email forwarding?
27.7.2026 • updated by Sebastian Vesala • view change
Training materials and Metropolia's information security courses
27.7.2026 • updated by Roope Rannikko • view change
Digital security training in Metropolia
27.7.2026 • updated by Roope Rannikko • view change
Important instructions for Google Drive users at Metropolia
22.7.2026 • created by Sebastian Vesala
Drive FAQ - Answers to frequently asked questions about Google Drive file management
22.7.2026 • created by Sebastian Vesala
Answers to common questions - Google Workspace for Education
22.7.2026 • updated by Sebastian Vesala • view change
Quick guide — Printing from USB flash drive
22.7.2026 • updated by Sebastian Vesala • view change
Quick Guide — Scanning on a Multifunction Device
22.7.2026 • updated by Sebastian Vesala • view change
Quick Guide — Copying on a Mulfifunction Device
22.7.2026 • updated by Sebastian Vesala • view change
Quick Guide — Printing to a Multifunction Device
22.7.2026 • updated by Sebastian Vesala • view change
Webdisk Services on an Apple Mac Computer
22.7.2026 • updated by Sebastian Vesala • view change
Course-specific storage
22.7.2026 • created by Sebastian Vesala
How do I straighten a crooked electric desk?
22.7.2026 • created by Sebastian Vesala
Factory Image Restore on Dell with SupportAssist OS Recovery
22.7.2026 • created by Sebastian Vesala
Login issues on Mac workstations
22.7.2026 • created by Sebastian Vesala
Creating and editing categories does not work in the Outlook desktop version
22.7.2026 • created by Sebastian Vesala
Office issues on Metropolia-maintained classroom and lent Mac computers
22.7.2026 • updated by Sebastian Vesala • view change
Office issues on Metropolia users’ privately owned Macs
22.7.2026 • created by Sebastian Vesala
Microsoft Office for Mac - problems and possible solutions
22.7.2026 • created by Sebastian Vesala
Screen Sharing Problems and Possible Solutions on a Mac
22.7.2026 • updated by Sebastian Vesala • view change
Screen Sharing (Screen Recording) on a Mac
21.7.2026 • created by Sebastian Vesala
Programs you can't get for a macOS computer
21.7.2026 • created by Sebastian Vesala
Adobe programs on macOS computers
20.7.2026 • updated by Sebastian Vesala • view change
Mac Keychain Problems and Solutions
20.7.2026 • created by Sebastian Vesala
Apple macOS Computers and AV Systems
20.7.2026 • created by Sebastian Vesala
VPN connection on your own Mac computer
20.7.2026 • updated by Sebastian Vesala • view change
Apple updates on Metropolia-managed Mac computers
20.7.2026 • updated by Sebastian Vesala • view change
Apple macOS operating system installations on Metropolia-managed Mac computers
20.7.2026 • updated by Sebastian Vesala • view change
Changing the Metropolia account password for Mac users
17.7.2026 • updated by Sebastian Vesala • view change
Getting Started with a Metropolia-Managed Mac
17.7.2026 • updated by Sebastian Vesala • view change
MS Teams is "broken" and won't start
17.7.2026 • created by Sebastian Vesala
Laptop display connectors and the right adapter
17.7.2026 • updated by Sebastian Vesala • view change
Staff Workstations
17.7.2026 • created by Sebastian Vesala
Adding a Connection Server to VMware Horizon Client
17.7.2026 • updated by Sebastian Vesala • view change
Problems and Solutions
17.7.2026 • updated by Sebastian Vesala • view change
Remote desktops on Mac
17.7.2026 • created by Sebastian Vesala
Login to the vdi.metropolia.fi server
17.7.2026 • updated by Sebastian Vesala • view change
Ending a Remote Desktop Session
17.7.2026 • updated by Sebastian Vesala • view change
Starting a Remote Desktop Session with VMware Horizon Client
17.7.2026 • updated by Sebastian Vesala • view change
Using Remote Desktops
16.7.2026 • created by Sebastian Vesala
How do I remove my Outlook account from Android phone settings?
16.7.2026 • updated by Sebastian Vesala • view change
How do I remove the Outlook app from an Android phone?
16.7.2026 • updated by Sebastian Vesala • view change
Metropolia Staff Android Phones (Intune Mobile Device Management)
15.7.2026 • updated by Sebastian Vesala • view change
Resetting an Android phone
15.7.2026 • created by Sebastian Vesala
General information about Android
15.7.2026 • created by Sebastian Vesala
Solutions for Android phone email and calendar problems
15.7.2026 • updated by Sebastian Vesala • view change
Android Problems and Solutions
15.7.2026 • updated by Sebastian Vesala • view change
Android Google
15.7.2026 • created by Sebastian Vesala
Connecting a Linux Computer to the Eduroam Network
15.7.2026 • updated by Sebastian Vesala • view change
Wireless network - MetropoliaNet
15.7.2026 • updated by Sebastian Vesala • view change
Signing in to a Mac computer on the MetropoliaNet network
15.7.2026 • updated by Sebastian Vesala • view change
MetropoliaNet on a managed Mac computer
15.7.2026 • updated by Sebastian Vesala • view change
MetropoliaNet on a managed Windows computer
15.7.2026 • updated by Sebastian Vesala • view change
Using an external wireless network on a Metropolia computer
9.7.2026 • updated by Sebastian Vesala • view change
Sharing an Internet Connection Using the Phone's Hotspot Feature
9.7.2026 • updated by Sebastian Vesala • view change
Internet Sharing, Apple iPhone
9.7.2026 • updated by Sebastian Vesala • view change
Display Screens for Open Learning Environments
9.7.2026 • created by Sebastian Vesala
Workstation Lineup
9.7.2026 • updated by Sebastian Vesala • view change
Display Lineup
8.7.2026 • created by Sebastian Vesala
Laptop Lineup
8.7.2026 • updated by Sebastian Vesala • view change
Student's Moodle Guide
6.7.2026 • updated by Matilda Kälvinmäki • view change
Phone and subscription procurement
2.7.2026 • updated by Sebastian Vesala • view change
Shared mailboxes
30.6.2026 • updated by Sebastian Vesala • view change
I can't log in to a service, what should I do?
29.6.2026 • updated by Samuli Tani • view change
What should I do if the Microsoft Teams desktop application is not working?
9.6.2026 • updated by Samuli Tani • view change
Cloud services
8.6.2026 • updated by Sebastian Vesala • view change
How do I change my name, phone number, or other information in my user account?
5.6.2026 • updated by Samuli Tani • view change
Partner Organisations and Outsoursed Services' Staff
4.6.2026 • updated by Tanel Tuuha • view change
Student's Survival Guide - E-Services in Metropolia
3.6.2026 • updated by Niko Wallentin • view change
Front page
3.6.2026 • updated by Janne Niinimäki • view change
Webdisk Service Quick Instructions
27.5.2026 • updated by Samuli Tani • view change
Mobility-Online
27.5.2026 • updated by Niko Wallentin • view change
Use of Digital Tools in Employment at Metropolia
22.5.2026 • updated by Roope Rannikko • view change
SPSS at Home
21.5.2026 • updated by Marko Mård • view change
Front page
18.5.2026 • updated by Janne Teräslahti • view change
How can I complete the Metropolia community’s Digital Security Starter course?
13.5.2026 • updated by Roope Rannikko • view change
Digital Security Starter Course for the Metropolia Community
13.5.2026 • updated by Roope Rannikko • view change
Cadmatic (formerly CADS)
11.5.2026 • updated by Marko Mård • view change
Metropolia E-mail and Calendar (Exchange)
8.5.2026 • updated by Janne Teräslahti • view change
EXAM Regulations
7.5.2026 • updated by Petri Silmälä • view change
Break of Service in Wiki on Monday May 5 at 4.00–4.30 PM
4.5.2026 • created by Petri Silmälä
Ordering the Digital Security Starter and additional support in problem situations
20.4.2026 • updated by Roope Rannikko • view change
Username in three forms – which one to choose?
13.4.2026 • updated by Janne Teräslahti • view change
Candour ID Identification
9.4.2026 • updated by Janne Teräslahti • view change
Google Notebook LM
7.4.2026 • updated by Petri Silmälä • view change
Google Gemini
7.4.2026 • updated by Petri Silmälä • view change
Changing Your Password
7.4.2026 • updated by Lassi Bågman • view change
Moodle Guide
1.4.2026 • updated by Samuli Tani • view change
Outlook and Outlook Web Access - review of mail processing rules
31.3.2026 • updated by Lassi Bågman • view change
Pop & Jazz Conservatory Students
26.3.2026 • updated by Kati Kesälahti • view change
Pop & Jazz Conservatory Staff
26.3.2026 • updated by Kati Kesälahti • view change
Metropolia's Artificial Intelligence Data Protection and Security Guidelines
23.3.2026 • updated by Roope Rannikko • view change
Name Change
23.3.2026 • updated by Kati Kesälahti • view change
Mikro-Mikko - IT Services Chatbot
18.3.2026 • updated by Samuli Tani • view change
I can't log in to a service, what should I do?
17.3.2026 • updated by Janne Teräslahti • view change
Guest's Account
17.3.2026 • updated by Janne Teräslahti • view change
Adopt these practices after an incident
12.3.2026 • updated by Roope Rannikko • view change
Privacy breach notification
12.3.2026 • updated by Roope Rannikko • view change
What if I become a victim?
12.3.2026 • updated by Roope Rannikko • view change
Digital security problem situations
12.3.2026 • updated by Roope Rannikko • view change
OMA
11.3.2026 • updated by Petri Silmälä • view change
First Logon
10.3.2026 • updated by Niko Wallentin • view change
User Support (Helpdesk)
9.3.2026 • updated by Janne Teräslahti • view change
Metropolia’s digital security training work instruction
4.3.2026 • created by Roope Rannikko
Metropolia's multi-factor authentication (MetropoliaSSO)
2.3.2026 • updated by Janne Teräslahti • view change
VPN Connection via GlobalProtect Service
25.2.2026 • updated by Marko Mård • view change
Wireless network metropolia-guest
19.2.2026 • updated by Janne Teräslahti • view change
Break of Service in Confluence wiki TODAY February 18, 2026, at 4:00 PM
18.2.2026 • created by Petri Silmälä
Index
18.2.2026 • updated by Eduix Admin • view change
Multi-factor Authentication
16.2.2026 • updated by Janne Teräslahti • view change
Helpdesk Phone Support Available in Russian from 11 February to 17 April 2026 — AI Bot Mikko Always Responds in Your Language
10.2.2026 • created by Janne Teräslahti
Requeste - the Service Request System
9.2.2026 • updated by Janne Teräslahti • view change
Laptop lending machine
5.2.2026 • updated by Janne Teräslahti • view change
Inviting a Metropolia Member to Another Organization’s Teams
3.2.2026 • updated by Niko Wallentin • view change
Microsoft Office 365 Education
2.2.2026 • updated by Petri Silmälä • view change
Microsoft Copilot Chat
2.2.2026 • updated by Petri Silmälä • view change
New student, do not pass by your Adobe!
30.1.2026 • created by Janne Teräslahti
The presentation technology in the Karamalmi facilities will be updated in the summer of 2026
30.1.2026 • created by Janne Teräslahti
The presentation technology of the Myllypuro premises will be updated in the summer of 2026
30.1.2026 • created by Janne Teräslahti
Scan Files Using WithSecure
28.1.2026 • updated by Lassi Bågman • view change
Adobe CC student pricing
28.1.2026 • updated by Janne Teräslahti • view change
VPN Connection via GlobalProtect Service
27.1.2026 • updated by Mika Viikki • view change
Installing Microsoft Office on a Home Computer
27.1.2026 • updated by Janne Teräslahti • view change
Student's Survival Guide - E-Services in Metropolia
26.1.2026 • updated by Petri Silmälä • view change
List of Widely Used Software and Systems
23.1.2026 • updated by Janne Teräslahti • view change
iOS: Setting up a Metropolia email account with the Outlook app
23.1.2026 • updated by Anonymous • view change
Page Tree for Indexer
21.1.2026 • updated by Samuli Tani • view change
Staff IT tips
21.1.2026 • updated by Petri Silmälä • view change
How do I enable multi-factor authentication (MFA) for Microsoft 365?
20.1.2026 • updated by Janne Teräslahti • view change
Eduroam Visitor Access – a new way to create visitor accounts
20.1.2026 • updated by Anonymous • view change
EXAM
20.1.2026 • updated by Sini Vilpas • view change
Graduation Notification
20.1.2026 • updated by Sini Vilpas • view change
AINI
20.1.2026 • updated by Sini Vilpas • view change
Android: Setting up your Metropolia email account with the Outlook application
19.1.2026 • updated by Anonymous • view change
Zoom Accounts and Login
15.1.2026 • created by Saija Temisevä
Zotero reference management program
15.1.2026 • created by Anonymous
AINI
14.1.2026 • updated by Kati Kesälahti • view change
Did You Encounter a Problem?
14.1.2026 • updated by Janne Teräslahti • view change
Annie Advisor
13.1.2026 • updated by Anonymous • view change
List of Widely Used Software and Systems
5.1.2026 • updated by Tanel Tuuha • view change
DisplayLink for Windows laptops
29.12.2025 • created by Anonymous
How can I access Adobe software?
23.12.2025 • updated by Janne Teräslahti • view change
Obtaining a License Certificate for Adobe Stock Images
23.12.2025 • updated by Anonymous • view change
Adobe Creative Cloud
23.12.2025 • updated by Janne Teräslahti • view change
Adobe Creative Cloud
23.12.2025 • updated by Anonymous • view change
Junk mail filtering
22.12.2025 • updated by Anonymous • view change
Does the mobile phone subscription work abroad?
22.12.2025 • updated by Anonymous • view change
Student's Moodle Guide
22.12.2025 • updated by Anonymous • view change
Microsoft Forms
18.12.2025 • updated by Petri Silmälä • view change
How to use Microsoft Forms?
18.12.2025 • updated by Petri Silmälä • view change
Microsoft Onenote Class Notebook
17.12.2025 • updated by Petri Silmälä • view change
Instructions for Microsoft Onenote Class Notebook
17.12.2025 • updated by Petri Silmälä • view change
Break of service in the Metropolia wiki platform on December 18, 2025 at 4:00 PM–5:00 PM
16.12.2025 • created by Petri Silmälä
LanSchool v.7.7
9.12.2025 • updated by Janne Teräslahti • view change
Instructions for Microsoft Onenote
9.12.2025 • updated by Petri Silmälä • view change
Microsoft Onenote
9.12.2025 • updated by Petri Silmälä • view change
Microsoft Powerapps
5.12.2025 • updated by Petri Silmälä • view change
Powerapps instructions
5.12.2025 • updated by Petri Silmälä • view change
Microsoft Planner
5.12.2025 • updated by Petri Silmälä • view change
Planner instructions
5.12.2025 • created by Petri Silmälä
How to use Microsoft Sharepoint?
5.12.2025 • updated by Petri Silmälä • view change
Microsoft Sharepoint
5.12.2025 • updated by Petri Silmälä • view change
Instructions of the Teams
5.12.2025 • updated by Petri Silmälä • view change
Microsoft Teams
5.12.2025 • updated by Petri Silmälä • view change
Microsoft Powerpoint
5.12.2025 • updated by Petri Silmälä • view change
Instructions of Powerpoint
5.12.2025 • updated by Petri Silmälä • view change
Excel instructions
4.12.2025 • created by Petri Silmälä
Microsoft Excel
4.12.2025 • updated by Petri Silmälä • view change
Saving Files
4.12.2025 • updated by Heimo Järkkä • view change
How do I run a macro in Excel or Access desktop application?
4.12.2025 • updated by Heimo Järkkä • view change
Microsoft Word
3.12.2025 • updated by Petri Silmälä • view change
Microsoft Onedrive
3.12.2025 • updated by Petri Silmälä • view change
Youtube
2.12.2025 • updated by Petri Silmälä • view change
Google Slides
1.12.2025 • updated by Petri Silmälä • view change
Services and Contacts
1.12.2025 • updated by Petri Silmälä • view change
How do I enable multi-factor authentication (MFA) for Microsoft 365?
1.12.2025 • updated by Anonymous • view change
Google Sites
1.12.2025 • updated by Petri Silmälä • view change
IT instructions for traveling abroad
27.11.2025 • updated by Janne Teräslahti • view change
Metropolia Digi News is out – November 2025
27.11.2025 • created by Petri Silmälä
Multi-factor authentication for Microsoft 365 will be tightened on 1 December 2025 — students, get your authenticator ready now!
25.11.2025 • created by Janne Teräslahti
Multi-factor authentication prevents login to Microsoft 365. What should I do?
25.11.2025 • updated by Janne Teräslahti • view change
Google Sheets
25.11.2025 • updated by Petri Silmälä • view change
Adobe CC student pricing
21.11.2025 • updated by Anonymous • view change
How to Delete Browser Cache and History
19.11.2025 • updated by Kati Kesälahti • view change
How to Delete Browser Cache and History
19.11.2025 • updated by Janne Teräslahti • view change
Google Photos
17.11.2025 • updated by Petri Silmälä • view change
Home Page, Shell and MySQL Services
17.11.2025 • updated by Jukka Keski-Ruismäki • view change
Google Meet
17.11.2025 • updated by Petri Silmälä • view change
Google Maps
14.11.2025 • updated by Petri Silmälä • view change
Google Keep
14.11.2025 • updated by Petri Silmälä • view change
Group Policy Update, Windows 11
14.11.2025 • updated by Janne Teräslahti • view change
Google Groups
13.11.2025 • updated by Petri Silmälä • view change
Google Forms
11.11.2025 • updated by Petri Silmälä • view change
Google Classroom
7.11.2025 • updated by Petri Silmälä • view change
Blogger
7.11.2025 • updated by Petri Silmälä • view change
Adobe CC student pricing
7.11.2025 • updated by Mikko Mäkelä • view change
Google Drive
7.11.2025 • updated by Petri Silmälä • view change
Google Docs
6.11.2025 • updated by Petri Silmälä • view change
Google Workspace for Education
5.11.2025 • updated by Petri Silmälä • view change
List of Widely Used Software and Systems
5.11.2025 • updated by Petri Silmälä • view change
Moodle
4.11.2025 • updated by Matilda Kälvinmäki • view change
Wireless network Eduroam
3.11.2025 • updated by Janne Teräslahti • view change
Google AI Studio
3.11.2025 • updated by Petri Silmälä • view change
Google Vids
28.10.2025 • updated by Petri Silmälä • view change
Security Updates at Metropolia
27.10.2025 • updated by Marko Mård • view change
Android: Setting up your Metropolia email account with the Outlook application
10.10.2025 • updated by Mika Pekkonen • view change
Chat GPT
10.10.2025 • updated by Petri Silmälä • view change
Forgot Your Password?
9.10.2025 • updated by Janne Teräslahti • view change
How do I activate my user account?
9.10.2025 • updated by Janne Teräslahti • view change
How do I check the validity of my study right on the Studyinfo portal?
9.10.2025 • updated by Janne Teräslahti • view change
Moodle and valmentavakoulutus.fi Unavailable on the Evening of Tuesday, October 14th, 2025
9.10.2025 • created by Janne Teräslahti
Webdisk Service Quick Instructions
8.10.2025 • updated by Janne Teräslahti • view change
Mikro-Mikko joined Teams because he wants to be your friend
7.10.2025 • created by Janne Teräslahti
Android phone setup (Metropolia Staff)
6.10.2025 • updated by Marko Mård • view change
Promid time tracking
2.10.2025 • updated by Kati Kesälahti • view change
Student's Survival Guide - E-Services in Metropolia
1.10.2025 • updated by Janne Teräslahti • view change
Include AI MP ID En
25.9.2025 • updated by Petri Silmälä • view change
Break of Service in Confluence wiki and Jira, on September 25 at 4:00–5:00 PM
24.9.2025 • created by Petri Silmälä
Android phone setup (Metropolia Staff)
18.9.2025 • updated by Anonymous • view change
How do I enable multi-factor authentication (MFA) for Microsoft 365?
18.9.2025 • updated by Anonymous • view change
Apple iPhone - Setup
18.9.2025 • updated by Anonymous • view change
Microsoft Clipchamp on Sharepoint (Previously Stream)
18.9.2025 • updated by Anonymous • view change
Instructions for Microsoft Clipchamp (Previously Stream)
18.9.2025 • updated by Anonymous • view change
PaperCut - Shared account instructions
18.9.2025 • updated by Riku Väkeväinen • view change
Printing, Copying and Scanning
16.9.2025 • updated by Riku Väkeväinen • view change
Staff IT tips
16.9.2025 • updated by Anonymous • view change
General Policy on the Use of Information Systems
15.9.2025 • updated by Roope Rannikko • view change
Regulations for Handling Email
15.9.2025 • updated by Roope Rannikko • view change
The Policies,Terms and Conditions of Information Security
15.9.2025 • updated by Roope Rannikko • view change
Study Guide
12.9.2025 • updated by Tuuli Sinervo • view change
Metropolia's multi-factor authentication (MetropoliaSSO)
12.9.2025 • updated by Anonymous • view change
Setting up your Metropolia account in the Outlook desktop application
12.9.2025 • updated by Janne Teräslahti • view change
Study Search
12.9.2025 • updated by Tuuli Sinervo • view change
Study Guide
11.9.2025 • created by Petri Silmälä
Study Search
11.9.2025 • created by Petri Silmälä
Lukkarikone User manual
10.9.2025 • updated by Mika Lavikainen • view change
Remote Instruction Facilities
9.9.2025 • updated by Markus Heino • view change
Setting up email in the Outlook (new) desktop application
9.9.2025 • updated by Janne Teräslahti • view change
Setting Up Email in Outlook Desktop Application
9.9.2025 • updated by Janne Teräslahti • view change
Multifunction Devices Pop & Jazz Conservatory Soiva
5.9.2025 • updated by Perttu Paakkunainen • view change
Eduroam Windows 11
29.8.2025 • updated by Anonymous • view change
How do I take a full-screen screenshot?
28.8.2025 • updated by Anonymous • view change
Installing Microsoft Office on a Home Computer
28.8.2025 • updated by Anonymous • view change
How do I install the Windows 11 operating system?
28.8.2025 • updated by Anonymous • view change
Student's Survival Guide - E-Services in Metropolia
27.8.2025 • updated by Tuuli Sinervo • view change
Student's Survival Guide - E-Services in Metropolia
25.8.2025 • updated by Anonymous • view change
Copy card activation
25.8.2025 • updated by Anonymous • view change
Printing, copying and scanning in general
25.8.2025 • updated by Anonymous • view change
Moodle Guide
22.8.2025 • updated by Sonja Partanen • view change
VPN Connection via GlobalProtect Service
21.8.2025 • updated by Janne Teräslahti • view change
Outage on OMA **Planner's** Desktop TODAY Wednesday August 20, from 4:00 PM to 4:30 PM
20.8.2025 • created by Petri Silmälä
Sale Days for Used Computers on Mon 18 - Wed 20 August in Myllypuro
18.8.2025 • created by Janne Teräslahti
Service Interruptions on Moodle and other Web Servers on Wed, Sept 3, 2025
15.8.2025 • updated by Janne Teräslahti • view change
Extended Opening Hours for Helpdesk Phone Service Until September 18th
15.8.2025 • updated by Janne Teräslahti • view change
IT Services' Orientations
15.8.2025 • updated by Kalevi Lehto • view change
Remote Instruction Facilities
12.8.2025 • updated by Anonymous • view change
A service break in OMA, on the Student's Desktop, on Tuesday, August 12, 2025, from 4:00 PM to 4:30 PM
11.8.2025 • created by Petri Silmälä
Front page
11.8.2025 • updated by Petri Silmälä • view change
VPN Connection via GlobalProtect Service
5.8.2025 • updated by Anonymous • view change
Multi-factor Authentication
5.8.2025 • updated by Anonymous • view change
Information Security
11.7.2025 • updated by Roope Rannikko • view change
Candour ID Identification
11.7.2025 • updated by Ilmari Kaskia • view change
I can't log in to a service, what should I do?
1.7.2025 • updated by Anonymous • view change
Student's Survival Guide - E-Services in Metropolia
25.6.2025 • updated by Samuli Tani • view change
Promid time tracking
25.6.2025 • updated by Anonymous • view change
Solutions for Onedrive Technical Issues
24.6.2025 • updated by Samuli Tani • view change
Schedules (lukkarit)
18.6.2025 • updated by Mika Lavikainen • view change
ai.metropolia.fi
18.6.2025 • created by Petri Silmälä
Printing, Copying and Scanning
16.6.2025 • updated by Anonymous • view change
MagiCAD student licenses
12.6.2025 • updated by Anonymous • view change
Mathcad for Students' Home Use
12.6.2025 • updated by Anonymous • view change
Microsoft Software for Staff Home Computers
12.6.2025 • updated by Anonymous • view change
Microsoft software for students’ home use
12.6.2025 • updated by Anonymous • view change
Microsoft products and services for student startups
12.6.2025 • updated by Anonymous • view change
MSC Adams for your own computer
12.6.2025 • updated by Anonymous • view change
Orcad Home Use
12.6.2025 • updated by Anonymous • view change
RobotStudio for your own computer
12.6.2025 • updated by Anonymous • view change
Scilab
12.6.2025 • updated by Anonymous • view change
Siemens NX for your own computer
12.6.2025 • updated by Anonymous • view change
Siemens Teamcenter for your own computer
12.6.2025 • updated by Anonymous • view change
Simulia Abaqus for your own computer
12.6.2025 • updated by Anonymous • view change
SolidWorks for your own computer
12.6.2025 • updated by Anonymous • view change
SPSS at Home
12.6.2025 • updated by Anonymous • view change
Substance
12.6.2025 • updated by Anonymous • view change
Tableau
12.6.2025 • updated by Anonymous • view change
Twinmotion Education
12.6.2025 • updated by Anonymous • view change
Unreal Engine
12.6.2025 • updated by Anonymous • view change
Vectorworks for Home Use
12.6.2025 • updated by Anonymous • view change
Visual Components on your own computer
12.6.2025 • updated by Anonymous • view change
Vico Schedule Planner for Home Use
12.6.2025 • updated by Anonymous • view change
Zuken E3 for your own computer
12.6.2025 • updated by Anonymous • view change
LoggerPro
12.6.2025 • updated by Anonymous • view change
LabVIEW in Home Use
12.6.2025 • updated by Anonymous • view change
IBM SPSS for your own computer
12.6.2025 • updated by Anonymous • view change
FreeMat Environment
12.6.2025 • updated by Anonymous • view change
Foundry for your own computer
12.6.2025 • updated by Anonymous • view change
Cinema 4D Student
12.6.2025 • updated by Anonymous • view change
Chaosgroup V-Ray on Home Computer
12.6.2025 • updated by Anonymous • view change
Catia in Home Use
12.6.2025 • updated by Anonymous • view change
Cadmatic (formerly CADS)
12.6.2025 • updated by Anonymous • view change
Axure Pro Student licenses
12.6.2025 • updated by Anonymous • view change
Automation Studio for your own computer
12.6.2025 • updated by Anonymous • view change
Autodesk Education Community (AutoCAD etc.)
12.6.2025 • updated by Anonymous • view change
Artlantis at Home
12.6.2025 • updated by Anonymous • view change
ArchiCAD
12.6.2025 • updated by Anonymous • view change
ANSYS for Students
12.6.2025 • updated by Anonymous • view change
Adobe CC student pricing
5.6.2025 • updated by Marko Mård • view change
Page tree
2.6.2025 • created by Petri Silmälä
EXAM Regulations
28.5.2025 • updated by Tuuli Sinervo • view change
Candour ID Identification
15.5.2025 • created by Petri Silmälä
Printing via bypass tray
12.5.2025 • updated by Marko Mård • view change
Moodle
6.5.2025 • updated by Petri Silmälä • view change
Accessing Metropolia-secure with Android Device
6.5.2025 • updated by Anonymous • view change
Break of Service in the commercial side of the Confluence wiki and Jira, TODAY May 6 at 4:00–5:00 PM
6.5.2025 • created by Petri Silmälä
Accessing Metropolia-secure with Android Device
5.5.2025 • updated by Anonymous • view change
Metropolia Templates
5.5.2025 • updated by Anonymous • view change
Siemens NX for your own computer
30.4.2025 • updated by Janne Niinimäki • view change
Windows 11 update in the summer
23.4.2025 • updated by Lassi Bågman • view change
E-lomake
23.4.2025 • created by Janne Teräslahti
Break of service in OMA on Tue. April 29 at 4:00-4:30 PM
22.4.2025 • created by Petri Silmälä
Wireless Solutions, Apple macOS Computers
17.4.2025 • updated by Mika Viikki • view change
Setup Metropolia email on Android
21.3.2025 • updated by Janne Teräslahti • view change
Secure remote work
18.3.2025 • updated by Janne Teräslahti • view change
Information Security and Artificial Intelligence (AI)
12.3.2025 • updated by Roope Rannikko • view change
New Student, Don’t Pass by Your Adobe! Spring Offer from Adobe!
10.3.2025 • updated by Janne Teräslahti • view change
How can I get Windows 11 on my Metropolia laptop?
5.3.2025 • updated by Lassi Bågman • view change
Break of Service in the Metropolia wiki commercial side on February 20 at 4:00–6:00 PM
19.2.2025 • created by Petri Silmälä
Thinglink
18.2.2025 • updated by Petri Silmälä • view change
PaperCut - Shared Account
14.2.2025 • updated by Heimo Järkkä • view change
Kahoot
12.2.2025 • updated by Petri Silmälä • view change
Seppo
12.2.2025 • updated by Petri Silmälä • view change
How to use Word?
12.2.2025 • updated by Petri Silmälä • view change
Microsoft Sway
11.2.2025 • updated by Petri Silmälä • view change
Microsoft Clipchamp on Sharepoint (Previously Stream)
11.2.2025 • updated by Petri Silmälä • view change
How can I get Windows 11 on my Metropolia laptop?
7.2.2025 • updated by Janne Teräslahti • view change
Accessing Metropolia-secure with Android Device
7.2.2025 • created by Janne Teräslahti
Microsoft Power BI instructions
7.2.2025 • updated by Petri Silmälä • view change
Microsoft Power BI
7.2.2025 • updated by Petri Silmälä • view change
Microsoft Power Automate
5.2.2025 • updated by Petri Silmälä • view change
Microsoft Delve
5.2.2025 • updated by Petri Silmälä • view change
Changing Your Password
29.1.2025 • updated by Janne Teräslahti • view change
How do I stop Xcode from asking for admin credentials?
28.1.2025 • updated by Mika Viikki • view change
Facilities
23.1.2025 • updated by Kalevi Lehto • view change
Feedly
21.1.2025 • updated by Petri Silmälä • view change
Canva
21.1.2025 • updated by Petri Silmälä • view change
Breaks of service in the Course Feedback and Wihi on January 28, 2025, at 4:00-4:10 PM
21.1.2025 • created by Petri Silmälä
Access badges
21.1.2025 • updated by Janne Teräslahti • view change
User Accounts
13.1.2025 • updated by Janne Teräslahti • view change
Amme
13.1.2025 • updated by Janne Teräslahti • view change
Facilities
10.1.2025 • updated by Petri Silmälä • view change
Break of Service in the Metropolia wiki today 9 January at 4:00-4:30 PM
9.1.2025 • created by Petri Silmälä
Windows 11
7.1.2025 • updated by Petri Silmälä • view change
Break of Service in Wihi today December 18 at 4–5 PM
18.12.2024 • created by Petri Silmälä
The ecloud virtual servers for teaching (ecloud.metropolia.fi)
13.12.2024 • updated by Timo Marttinen • view change
ZOOM - Security settings
12.12.2024 • updated by Roope Rannikko • view change
Summary of Teams Recording Access Rights in a Remote Interview Situation
12.12.2024 • updated by Roope Rannikko • view change
Zoom Interviews for Thesis (Secret or Classified interviews, Entailing Sensitive Personal Data (GDPR Article 9))
12.12.2024 • updated by Roope Rannikko • view change
Teams Interviews for Theses (Confidential Interviews)
12.12.2024 • updated by Roope Rannikko • view change
Choosing a Tool for Remote Interviews
12.12.2024 • updated by Roope Rannikko • view change
Help with Handling Thesis Data and Identifying Data Types
12.12.2024 • updated by Roope Rannikko • view change
Security and Privacy Guidelines for Metropolia's Remote Interviews
12.12.2024 • updated by Roope Rannikko • view change
Secure use of cloud services
10.12.2024 • updated by Roope Rannikko • view change
Break of service in the Metropolia wiki platform on December 4 at 6:00 PM until December 5 at 8:00 AM
28.11.2024 • created by Petri Silmälä
Setting a PowerPoint presentation to play automatically (loop)
26.11.2024 • updated by Anonymous • view change
Can I purchase my work laptop or work phone for personal use?
26.11.2024 • updated by Janne Teräslahti • view change
Break of Service in Confluence-wiki, Jira, Friday November 22, at 3:30 PM
21.11.2024 • created by Petri Silmälä
Request in Time for the Spring Semester: Moodle Courses, Software, and Procurements
14.11.2024 • created by Janne Teräslahti
Sharing a Public Link and Setting an Expiration Time in Microsoft 365
13.11.2024 • updated by Sebastian Vesala • view change
How to check the expiration of a Microsoft 365 link?
13.11.2024 • updated by Sebastian Vesala • view change
How to extend the expiration of a Microsoft 365 link?
13.11.2024 • updated by Sebastian Vesala • view change
I received an email related to a Teams group. What should I do?
13.11.2024 • created by Sebastian Vesala
Restricting PDF Printing and Editing
9.11.2024 • updated by Anonymous • view change
E-mail – answers to frequently asked questions
9.11.2024 • updated by Anonymous • view change
Format of Outgoing e-mail Address and How to Change it
9.11.2024 • updated by Anonymous • view change
PDF Slideshow
9.11.2024 • updated by Anonymous • view change
iPhone factory reset using iTunes (Telia Inmicsnebula instructions)
9.11.2024 • created by Anonymous
Index
9.11.2024 • updated by Anonymous • view change
Restoring an Apple iOS Device to Factory Settings
9.11.2024 • created by Anonymous
Desktop Software
9.11.2024 • updated by Anonymous • view change
Changing the Sender in a New Message
9.11.2024 • updated by Anonymous • view change
Restoring Factory Settings on a Phone
9.11.2024 • created by Anonymous
Adding Another Email Account to Outlook
9.11.2024 • updated by Anonymous • view change
Partners’ email addresses format
9.11.2024 • updated by Anonymous • view change
Sharing a Folder with Another User in Outlook
9.11.2024 • updated by Anonymous • view change
Creating a Desktop Shortcut from a Web Link
9.11.2024 • updated by Anonymous • view change
Outlook on the web
9.11.2024 • updated by Anonymous • view change
Activating a User Account
9.11.2024 • updated by Anonymous • view change
Apple Mac e-mail and calender
9.11.2024 • updated by Anonymous • view change
Facilities
9.11.2024 • updated by Mikko Mäkelä • view change
Other Instructions
9.11.2024 • updated by Mikko Mäkelä • view change
Frequently Asked Questions
9.11.2024 • updated by Mikko Mäkelä • view change
Solutions for Onedrive Technical Issues
9.11.2024 • updated by Anonymous • view change
Windows 10
9.11.2024 • updated by Mikko Mäkelä • view change
Redirecting messages using the Outlook Web
9.11.2024 • updated by Anonymous • view change
Connect Laptop to Video Projector or External Screen
9.11.2024 • updated by Mikko Mäkelä • view change
Doc and Docx Files Are Not Printing
9.11.2024 • created by Anonymous
Restricting PDF Printing and Editing
9.11.2024 • updated by Mikko Mäkelä • view change
Using Acrobat - VANHA
9.11.2024 • updated by Mikko Mäkelä • view change
Credit Refund
9.11.2024 • updated by Anonymous • view change
PaperCut - Monitor Your Usage
9.11.2024 • updated by Anonymous • view change
Orcad Home Use
9.11.2024 • updated by Mikko Mäkelä • view change
Creating Email Signatures in Outlook Web
9.11.2024 • updated by Anonymous • view change
Sharing a Folder with Another User in Outlook
9.11.2024 • updated by Mikko Mäkelä • view change
Connecting to the Media-Students Network Drive
9.11.2024 • updated by Anonymous • view change
Creating a Desktop Shortcut from a Web Link
9.11.2024 • updated by Mikko Mäkelä • view change
Username in three forms – which one to choose?
9.11.2024 • updated by Anonymous • view change
Phone and subscription purchases
9.11.2024 • updated by Tomi Kaivola • view change
Scilab
9.11.2024 • updated by Janne Teräslahti • view change
Finding the Serial Number of Your Apple iPad or iPhone
9.11.2024 • updated by Anonymous • view change
Vectorworks for Home Use
9.11.2024 • updated by Janne Teräslahti • view change
Adding a Missing Program Icon to the Dock
9.11.2024 • created by Anonymous
IT Procurement Procedures
9.11.2024 • created by Tomi Kaivola
Vico Schedule Planner for Home Use
9.11.2024 • updated by Janne Teräslahti • view change
Apple iPhone - Setup
9.11.2024 • updated by Anonymous • view change
iOS Apple
9.11.2024 • updated by Anonymous • view change
Copying a Folder to the Network Drive
9.11.2024 • updated by Anonymous • view change
Dell Power Manager
9.11.2024 • updated by Anonymous • view change
Fixing Network Drive Issues on Laptops
9.11.2024 • updated by Anonymous • view change
Tips for Power Users in Mac OS X
9.11.2024 • created by Anonymous
Page tree of the IT Services
9.11.2024 • updated by Mikko Mäkelä • view change
2-sided to 1-sided, Internet Explorer
9.11.2024 • updated by Perttu Paakkunainen • view change
AV Equipment in New Spaces
9.11.2024 • updated by Saija Temisevä • view change
Trash in Mac OS X
9.11.2024 • created by Anonymous
Payment
9.11.2024 • updated by Perttu Paakkunainen • view change
Monitoring Workstation Usage
9.11.2024 • updated by Anonymous • view change
Security Guidelines for Apple Mac Computers
9.11.2024 • updated by Anonymous • view change
Finding the device serial number, Apple Mac computer.
9.11.2024 • updated by Anonymous • view change
Checking the information of a file, folder, or network drive
9.11.2024 • updated by Anonymous • view change
Windows 11
9.11.2024 • created by Mikko Mäkelä
Purchasing
9.11.2024 • updated by Tomi Kaivola • view change
Laptop Lending Terms of Service
9.11.2024 • updated by Mikko Mäkelä • view change
Setting Up Microsoft OneDrive on macOS
9.11.2024 • updated by Anonymous • view change
Printing on Mac
9.11.2024 • created by Anonymous
Services for sale
9.11.2024 • updated by Saija Temisevä • view change
Home Page, Shell and MySQL Services
9.11.2024 • updated by Perttu Paakkunainen • view change
Gadgets
9.11.2024 • updated by Perttu Paakkunainen • view change
Android: Setting up your Metropolia email account with the Outlook application
7.11.2024 • created by Riku Väkeväinen
Vico Schedule Planner for Home Use
6.11.2024 • updated by Anonymous • view change
Software for Your Own Computer
6.11.2024 • updated by Anonymous • view change
Vico Schedule Planner in home use.
6.11.2024 • updated by Anonymous • view change
List of Widely Used Software and Systems
25.10.2024 • updated by Anonymous • view change
Miro
25.10.2024 • updated by Anonymous • view change
Is your laptop swollen? Watch comedic video!
22.10.2024 • updated by Janne Teräslahti • view change
Microsoft Clipchamp on Sharepoint (Previously Stream)
22.10.2024 • updated by Janne Teräslahti • view change
Vihta
16.10.2024 • updated by Janne Teräslahti • view change
I can't log in to a service, what should I do?
16.10.2024 • updated by Riku Väkeväinen • view change
Promid time tracking
14.10.2024 • updated by Anonymous • view change
Microsoft Office 365 Desktop Programs
11.10.2024 • updated by Anonymous • view change
Rhino Cloud Zoo for your own computer
11.10.2024 • created by Anonymous
Microsoft Office 365 Desktop Programs
11.10.2024 • updated by Janne Teräslahti • view change
Microsoft Office 2021
11.10.2024 • updated by Janne Teräslahti • view change
How can I get Windows 11 on my Metropolia laptop?
4.10.2024 • created by Anonymous
Breaks of service in OMA on October 8, 2024, at 4-5 PM
4.10.2024 • created by Petri Silmälä
Metropolia Cloud Terms of Service
3.10.2024 • updated by Roope Rannikko • view change
Front page
3.10.2024 • updated by Riku Väkeväinen • view change
FAQ - Other
30.9.2024 • updated by Riku Väkeväinen • view change
Exporting and importing bookmarks
30.9.2024 • updated by Riku Väkeväinen • view change
FAQ - Email and Communication Tools
25.9.2024 • updated by Janne Teräslahti • view change
Autodesk Education Community (AutoCAD etc.)
25.9.2024 • updated by Anonymous • view change
The Helpdesk's new Mikko is working 24/7! Ask him anything!
24.9.2024 • created by Janne Teräslahti
A break of service in the Metropolia wiki and Jira on Wed. September 25 at 4:00-5:00 PM
24.9.2024 • created by Petri Silmälä
Setup Metropolia email on iPhone
23.9.2024 • updated by Riku Väkeväinen • view change
Problems in OMA
18.9.2024 • updated by Petri Silmälä • view change
Access badges
17.9.2024 • updated by Anonymous • view change
Mathcad for Students' Home Use
17.9.2024 • updated by Niko Wallentin • view change
Microsoft products and services for student startups
12.9.2024 • updated by Riku Väkeväinen • view change
Software for Your Own Computer
12.9.2024 • updated by Riku Väkeväinen • view change
Data life-cycle
12.9.2024 • updated by Roope Rannikko • view change
Secure E-mail instructions
12.9.2024 • updated by Roope Rannikko • view change
Software for Your Own Computer
11.9.2024 • updated by Anonymous • view change
Zuken E3 for your own computer
11.9.2024 • created by Anonymous
Twinmotion Education
11.9.2024 • created by Riku Väkeväinen
Substance
11.9.2024 • updated by Riku Väkeväinen • view change
VPN Service
11.9.2024 • updated by Janne Teräslahti • view change
SolidWorks for your own computer
11.9.2024 • updated by Riku Väkeväinen • view change
I have a problem with the network drive, how do I solve it?
11.9.2024 • updated by Janne Teräslahti • view change

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