How do I remove email forwarding?


Removing forwarding in the Outlook desktop application

  1. Click File



  2. Click Manage Rules & Alerts



  3. Select the rule and click Delete
  4. Click Apply


Removing forwarding in the mail.metropolia.fi service (OWA)

  1. Click the Settings icon



  2. Click Inbox and sweep rules
  3. Select the rule
  4. Click the Trash icon
  5. Click Save

Removing forwarding in the outlook.office365.com service (cloud service)

  1. Go to Settings
  2. Click Mail
  3. Click Rules
  4. Delete the rule



  5. Click Forwarding
  6. Turn off Enable forwarding

Did you encounter a problem?

  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

mikko.metropolia.fi

Form

hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)


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