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In all cases, first make sure that you are using the correct format of your username to log into the service and that you have activated your account. |
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I can't log in to any of Metropolia's services, what should I do?
You need to activate your account before you can log in to the services. If you haven't activated your account yet, please follow the instructions on How do I activate my username?.
Note title Username activation The username can be activated no later than the start date of your studies.
- Retry using a browser's incognito or private window mode.
- Make sure you are using the correct format of your username to log in.
- Carefully enter your password without relying on browser autofill. Double-check for any typing errors.
- Reset your password.
Try again.
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