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Customers (staff and students) can report problems and send questions by making service requests, which will be registered in Requeste, the Request Management System.
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Although service requests may be submitted by email, telephone and face to face, you are guaranteed to get help faster if you make the request by using Requeste's customer interface directly and include a detailed description of the problem.
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- Screen Shot
Open Microsoft Word.
Go to the window where the problem or error message appeared (click on the window).
Press the key combination ALT+PrtSc (the Print Screen button), switch to Word, and press CTRL+V to paste the screen shot to the document. - Picture
You can take a picture with a mobile phone or digital camera. But when sending a picture, use the jpg format - do NOT use the bmp (bitmap) format.