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Metropolia's network and server systems will be serviced starting on Friday, March 11, 2022 from 4:00 pm until Sunday, March 13, 2021 at 11:00 PM. The maintenance will cause breaks for the entire Metropolia network and server environment.
The service will result in downtime for most of the IT services provided by Metropolia, among others
- campus networks, ie wireless and wired network connections on campuses
- financial and personnel management systems
- Skype For Business
- network disks (Z, U, W, T, S, P)
- Office 365 logins
- virtual desktops (desktop and securedesktop)
- web services for teaching and projects (including My, Exam, users, vhost, mysql, mysqlproj, projects servers, wiki.metropolia.fi, www.metropolia.fi, ezproxy.metropolia.fi and elomake.metropolia.fi)
- Moodle.metropolia.fi: 13.3.2022 klo 9.00 - 11.00
- www.valmentavakoulutus.fi: 13.3.2022 klo 11.00 - 12.00
Kind regards,
Helpdesk
Telephone Service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
If your laptop is swelling like Teuvo's laptop in the video, do not continue to use it. In that case, the battery is damaged and must be replaced. A damaged battery can cause a safety risk.
If the laptop is owned by Metropolia, please contact the Metropolia IT Helpdesk (contact information below and in the video).
NOTE: Turn on the sounds and watch the video to the end!
Kind regards,
Helpdesk
Telephone Service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
The news are in Finnish but links to (often) English language reference material are provided.
Cloud apps of Google and Microsoft are used in Metropolia. The browser-based applications may be used for example for
- co-writing
- publishing (WWW, blog, video)
- information management (digital notebooks, surveys)
- file sharing and project management
A necessary maintenance for the virtual desk service will be performed on Friday, January 21, 2022 from 1:00 pm to 4:00 pm.
The operation will cause slowdowns and interruptions to the following services:
- Desktop.metropolia.fi
- Securedesktop.metropolia.fi
- VMWare Horizon: All virtual desktops
Interruptions and decelerations are kept to a minimum. The maintenance work will have to be carried out on a short schedule due to critical upgrades.
Kind regards,
Helpdesk
Telephone Service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
The Student's desktop (https://opiskelija.oma.metropolia.fi) is Metropolia's student intranet, which provides access to all key systems, tools, services and instructions.
You can access the user guide on the Instructions and Rules page (Study Guide, Student's Desktop): Student's desktop - instructions for user.
Published originally 12th Dec 2021.
Update 15.12.2021 klo 9.00: Cisco AnyConnect VPN service is available again from abroad. You can use Metropolia's email from abroad via the VPN connection.
The media has reported a serious, global security vulnerability called log4shell. You can read more about this on the National Cyber Security Centre's website.
The vulnerability also affects Metropolia. Unfortunately, Metropolia's IT Services had to temporarily restrict the use of some of its online services until the effects of the vulnerability have been fixed.
Use of the Services will be restricted according to the table below until security vulnerabilities have been fixed for each system. The removal of restrictions will be announced separately. We may have to restrict the use of services other than those listed in this announcement.
Due to another vulnerability in the Microsoft Exchange server, since March 2021, Metropolia's e-mail has only been able to be accessed from abroad via a VPN connection. Due to this recently discovered vulnerability, the use of VPN has now had to be temporarily blocked from abroad, so unfortunately Metropolia's e-mail service cannot currently be used from outside Finland by any means. However, this does not mean that emails from foreign senders do not reach Metropolia or that emails from Metropolia do not go abroad.
| Service | Network address | How to use? |
| VMWare View virtual desktops | securedesktop.metropolia.fi | Works only on computers maintained by Metropolia via the staff's VPN connection from Finland. |
| Key card self-registration | Registration devices on the campuses | We'll announce, when available again. |
| Electronic signature | We'll announce, when available again. | |
| Available again also from abroad. | ||
| Available again also from abroad with VPN. |
Metropolia IT Services is working hard to fix the vulnerabilities in the services as quickly as possible so that the services can be safely restored to normal use. We will announce separately as restrictions are lifted.
Kind regards,
Helpdesk
Telephone service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
The news are in Finnish but links to (often) English language reference material are provided:
https://wiki.metropolia.fi/display/socialmedia/2021.11
Metropolia's server and network disk system will be updated starting from Fri 26 Nov 4 pm. to Sat 27 Nov 8 pm.
The update may cause slowdowns on the following services that use the disk system:
- Network drives (Z, U, W, T, S, P)
- Educloud virtual servers
- VMWare View virtual desktops (desktop.metropolia.fi and securedesktop.metropolia.fi)
Kind regards,
Helpdesk
Telephone service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
Highlights in English are included:
2021.11 - Tiedonhallintaa Metropoliassa
Software for staff home computers...
Cloud services...
Schedules...
OMA...
Office package for free, OMA, email, user account, schedule, printing...
Subject of maintenance: Metropolia's communication and server systems
Maintenance work begins: Fri 22.10 at 16
Maintenance work ends: Sun 24.10. at 11:59 p.m.
Effects:
- Short outages for the entire Metrpoolia telecommunications environment
- Short downtime for most IT services provided by Metropolia, such as
- financial and human resources management systems,
- e-mail,
- Skype For Business,
- network disks (Z, U, W, T, S, P),
- O365 logins,
- desktop virtualization (desktop and securedesktop)
- web services for teaching and projects, e.g. Exam, users, vhost, mysql, mysqlproj, projects servers, wiki.metropolia.fi, www.metropolia.fi, ezproxy.metropolia.fi, elomake.metropolia.fi and Moodle.
Specifically known service interruptions:
Saturday, October 23:
- klo 4 p.m. - 5 p.m.: moodle.3amk.fi
- klo 5 p.m. - 6 p.m.: www.valmentavakoulutus.fi
- klo 6 p.m. - 8 p.m.: moodle.metropolia.fi
Sunday 24.10. Longer downtime in the OMA service due to server maintenance.
Kind regards,
Helpdesk
Telephone service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
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- printing metropolia
On Metropolia IT Services, you may also use the