User Support (Helpdesk)
Helpdesk helps
The role of user support is to assist in and promote the use of information techonology in learning, instruction and university support functions.
- User Support Service Concept explains how this is done.
The contact User Support simply
- Visit a service point during opening hours.
- Make a service request to register your issue into the system and to communicate with the helpdesk from anywhere and anytime.
- For an urgent issue, call the service number during helpdesk operating hours.
All helpdesk personnel perform the same support functions, but they each have also their own areas of specialization.
- Created by Kati Kesälahti, last modified by Kalevi Lehto on 5.5.2014
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