Connect an iPhone to the Eduroam network

  1. Open the App Store application.
  2. Search for the geteduroam application.
  3. Install geteduroam.
  4. Sign in with your Apple ID username and password if necessary.
    1. Enter your password.
    2. Tap Login.
  5. Launch the geteduroam application.
  6. Enter Metropolia in the search field.
  7. Tap Next.
  8. Enter your username (in the format username@metropolia.fi) and password. (NOTE: This is not your email address but your username in the "short form" followed by @metropolia.fi).
  9. Enter your password.
  10. Tap Connect to network.
  11. Allow adding the Wi-Fi network.
  12. Allow connecting to the Wi-Fi network.
  13. A notification will appear on the screen saying Wi-Fi is now configured. Your device is now connected to Eduroam network.


  1. Restart your computer and the device where the issue is occurring. Try the function again.
  2. If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
  3. Try searching for a solution on the site of the IT Services by using the following search methods:
    1. navigation menu of the site (on the left)
    2. search machine of the wiki (right upper corner)
    3. a general search engine, for instance Google Search
    4. alphabetical index
    5. FAQ

If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.

Contact methodContact information
Ask AI-Bot Mikko 24/7

https://mikko.metropolia.fi

Form

https://hd.metropolia.fi

Email

helpdesk@metropolia.fi

Phone service+358 9 7424 6777 (weekdays from 8 am to 4 pm)

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