News are in Finnish but links to (often) English language reference material are provided, 

OMA desktops opened

OMA desktops are open after the version update. 

Short breaks of service may still take place. 

Requeste service request system will not be available during the update on Wednesday 9 November 2022 from 2 p. m. to 3 p. m.

As the result:

  • Service requests cannot be made at https://hd.metropolia.fi
    • Digital pedagogical support
    • Halli project management
    • Data protection or data breach notification (GDPR)
    • Safety notice
    • Helpdesk
    • IT procurement
    • Premises service
    • Library service
  • If you send an e-mail to the common e-mail addresses of the units using Requeste during the service break, your message will not arrive until the next day after the update has finished:
  • Helpdesk's telephone service will not put down any information about your case if you'll call during the service break. Please call Helpdesk's phone service during the service breat only in urgent cases.



Kind regards,
Helpdesk

Phone Service: +358 9 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi