Break of service on September 9
Peppi will face a version update and it will be incorporated into OMA on September 9th. From this point on, Peppi services will be available at oma.metropolia.fi.
Due to the operations, there will be a break of service on Peppi and OMA on September 9th at 1200-1600.
Real-time technical support available on September 12
Real-time technical support about Peppi and OMA will be available on Skype for Business on Monday September 12th at 0900-1600. You're welcome to enter the Skype room at https://meet.metropolia.fi/petri.silmala/WD8C3FCR.
If you find errors in the systems please contact Metropolia Helpdesk (helpdesk@metropolia.fi).
We're sorry for the inconvenience.
Project Managers
Jaakko Rannila
Mika Lavikainen
Tapio Ekholm
Latest news on new online tools, e-learning, social media and mobile services. The news are in Finnish but links to (often) English language reference material are provided.
The Metropolia network storage system will be renewed and the systems will be upgraded over the weekend August 26 - August 28, 2016. The work begins on Friday 4pm and continues until Sunday.
Due to the network storage system renewal, network drives and Tuubi will be unavailable as follows:
- Home drives (Z drive, Linux home drive) will be shut down on Friday at 4pm. The drives will be available again in phases during Saturday and Sunday.
- Tuubi will be shut down on Saturday at 8am and will be available again on Saturday evening.
- The staff U drive will be shut down on Friday at 4pm and will be available again sometime during the weekend.
There will be short service outages in the wireless network on Sunday.
There will be short service outages in the email service and Skype on Sunday.
There will be short outages in other services on Saturday and Sunday:
- Instruction and project web services including users, mysqlproj, vhost, and projects
- Common web services including Peppi, Moodle, and ezproxy
Phishing is a common experience for email users these days. Metropolia email users often receive requests for their network/email passwords, user IDs, and other private data. Some of these emails can be very convincing and appear to be from Metropolia ITS Staff.
However, you should know that ITS will never, ever request your password! Emails requesting your password or other personal data should simply be DELETED upon receipt.
Below are newest message of phishing emails received here at Metropolia and should be deleted upon receipt.
From: Metropolia Ammattikorkeakoulu [mailto:loundary@metropolia.fi]
Sent: 16. elokuuta 2016 16:36
To: Given name Lastname <givenname.lastname@metropolia.fi>
Subject: Important Notice From Admin!
Dear Student,
We implore you all to verify your mailbox through our server in other to check all ssl we are having issues with ,in the next 24hours.
Please do verify yours before your mailbox will be suspeneded:- VERIFY_MAILBOX [link removed]
METROPOLIA AMMATTIKORKEAKOULU MANAGEMENT
If you sent your information in response to the message, change your password immediately at https://amme.metropolia.fi
News and instructions at https://tietohallinto.metropolia.fi
IT Services
Printing environment has been updated and multifunction and network printers are online and available for use once again.
Online purchasing for PaperCut balance is back online and available for use.
If there is some problems with printing to Toshiba multifunction printers, please see detailed help guide here.
If there are still problems with printing to Toshiba multifunction printers, please create a support ticket here.
We apologize the inconvenience caused by the updates.
IT Support
Network drives T and W will not be available between Wednesday August 10 4pm and Thursday August 11 2pm. The outage is due to the transfer to a new system.
During the outage, applications that are run from network drive W such as Winha will not be available.
The Winha version which is accessed using a web browser can be used normally during the outage.
If you need the files on network drive T during the outage, copy the needed files to your computer in time before the outage.
Printing environment is under maintenance during August 9th and 10th. Due to the maintenance break, all activities concerning multifunction machines and/or network printers are out of use.
During the maintenance break online purchasing for PaperCut balance is also offline because the background system that handles Papercut payments is under maintenance at the same time.
If there is something very urgent that has to be printed during the maintenance break, please create a support ticket at https://hd.metropolia.fi.
This bulletin will be updated according to the situation of the maintenance progress.
We apologize the inconvienence caused by the update.