User accounts at partner organisations
User Accounts at Pop & Jazz Conservatory, The Helsinki Conservatory of music and the Heltech staff user account acquisition process
- Supervisor provides the Metropolia IT support with the necessary information about a new employee.
- Contact person transmits the needed information to Metropolia Helpdesk.
- Metropolia IT support informs to contact person when the account slip is ready to be printed.
- Contact person prints the new user account, checks users identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
- http://activation.metropolia.fi
- Accepts the terms of use
- Changes the password
Contact persons
The Helsinki Conservatory of music
Maria Hyvärinen (maria.hyvarinen(at)konservatorio.fi)
substitute Seija Askolin (seija.askolin(at)konservatorio.fi)
Pop & Jazz Conservatory
Seija Erikkilä (seija.erikkila(at)popjazz.fi)
substitute Jyrki Hautamäki (jyrki.hautamaki(at)popjazz.fi)
Helsinki City College of Technology, Käpylä educational unit, Laboratory sciences
- The employee and the supervisor sign the contract.
- The supervisor transmits the personal data needed by IT Services to the contact person.
- The contact person checks the information and submits it to the Metropolia Helpdesk.
- Metropolia IT Services sends the account slip to the contact person who gives it to the employee.
- The user activates the account:
- http://activation.metropolia.fi
- accepts the terms of use
- changes the password
Heltech
Sirpa Kaipiainen (sirpa.kaipiainen(at)edu.hel.fi)
Other partner organisations (Palmia, Sol, Sodexo, Healthcare services...)
Your contact person is usually the person from whom you received your account slip at Metropolia.
- Contact person transmits the needed information to Metropolia Helpdesk.
- first name, last name, social security number, function where account is need for, validity
- In addition, users who act in Metropolia departments title, main department and Metropolia internal phone number. Mobile phone number only with the permission of account user.
- Metropolia Helpdesk sends the account slip to contact person.
- Contact person checks user's identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
User account is locked
If your user account is locked, contact your contact person.
Forgotten passwords
You can get a new password only by visiting personally a Helpdesk service point or your contact person.
Please, be ready to provide an official document as proof of identity.
We cannot send passwords by e-mail or SMS!
- Created by Kati Kesälahti, last modified by Kalevi Lehto on 16.2.2011
You are viewing an old version of this page. View the current version.
Compare with Current View Page History
« Previous Version 18 Next »
- No labels