Setup Metropolia email on Android
Please note that the use of Outlook Application for Android with Metropolia Exchange has been blocked due to the application's security problems.
Configuration might differ
This guide was done with Samsung Galaxy A51 carrying Android 11. The names of the setting might be different on your device but the process should still be similar to this.
Video guide
Literal guide
1. Open Settings.
2. Select Accounts and backup.
3. Select Add account.
4. Select Manage accounts.
5. Select Exchange.
6. Type in your Metropolia email and select Set up manually.
7. Type in your email password and make sure all the server setting are correct:
Domain\Username: pk.amk.root\your username
Server: sync.metropolia.fi
Port: 443
Security type: SSL/TLS
Select Next.
8. Select Done.
You can now see your Metropolia email for example in Gmail
What to do in a problem situation?
- Restart your computer and the device where the issue is occurring. Try the function again.
- If the function you are attempting is happening in a web browser, try the function again in an incognito or private window and in a different browser.
- Try searching for a solution on the site of the IT Services by using the following search methods:
- navigation menu of the site (on the left)
- search machine of the wiki (right upper corner)
- a general search engine, for instance Google Search
- alphabetical index
- FAQ
If the problem is not resolved, please contact the helpdesk according to best practices. Always include a full screen screenshot of the issue in your service request.
Contact method | Contact information |
---|---|
Ask AI-Bot Mikko 24/7 | |
Form | |
Phone service | +358 9 7424 6777 (weekdays from 8 am to 4 pm) |
- Created by Unknown User (samueljw), last modified on 6.8.2021
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