IT Services Bulletin in March 2015
Google and Microsoft education applications adopted in January
Microsoft Office 365 Education and Google Apps for Education academic application suites were introduced to students and staff in the end of January.
Students and staff can also download a free Office 365 ProPlus package and install it on their devices (Windows and Mac computers and mobile devices).
Before downloading and using the apps the user must accept our cloud service terms.
Cloud service terms
Microsoft Office 365 Education
Google Apps for Education
Office 365 ProPlus download instructions
IT Services activities advertised at IT Services Days
IT Services days were arranged in March 2014 on Tukholmankatu and Vanha maantie campuses. Presentations which were given in Finnish and English were could also be watched in Adobe Connect.
The aim was to advertise IT Services activities, the IT Services website, and to tell about current topics.
Helpdesk had open doors for anyone wanting take a tour, and quiz prizes included phones and USB sticks.
A video ad designed and created by media technology students premiered during IT Services days.
The video in Finnish and in English.
F-secure virus scanner free home usage ends
F-secure virus scanner can no longer be used for free at home but Metropolia staff and students can purchase the software in F-secure web store. The prize is low and technical support is included. Metropolia IT Services does not offer support for the product.
The program is available for Windows and Mac computers and mobile devices.
Programs already installed on home computers still continue to protect the computer.
Adobe Acrobat XI Pro installation on staff computers
The full version of Adobe Acrobat XI Pro can be installed on staff computers when needed. To get it, please make a service request at http://hd.metropolia.fi. Adobe Acrobat Reader XI is installed on all Metropolia computers.
Funet Adobe Connect has replaced Metropolia's own Adobe Connect Pro service
Adobe Connect, maintained by Funet has replaced Metropolia's own service, Adobe Connect Pro. The new service runs on a cooperatively acquired Adobe Connect platform and license.
The advantage of using the Funet service is that we always have the latest and the most reliable version of Adobe Connect in use. The service is also browser-based and requires no installation.
Adobe Connect is available for both students and staff. Students can use Adobe Connect for study related communication without an instructor's supervision.
The service is available at http://connect.funet.fi. Log in using your Metropolia user ID. Non-Metropolia users can login using Haka user IDs. Guest without user IDs can be accepted to a session.
Users create their own meeting rooms and administer them as needed.
Metropolia's own Adobe Connect Pro is available in the school network until June 20, 2015. Users are advised to transfer their recordings from the Recordings page to e.g. the U drive as local files using the Make Offline function.
Policy changes with regard to student computers
There will be policy changes on student computers in the spring. The changes have been tested on Vanha viertotie and will soon be put into effect in all locations.
The changes are related to the automatic lockup and logging off. The new policy is meant to protect the users from misuse of their data and to free reserved computers.
Safe data backups
It is advisable to save USB stick contents on Metropolia network drives or cloud because USB sticks malfunction often. Saving files from a broken USB stick can be difficult and expensive, and often impossible.
Metropolia network drives are regularly backed up and users need not do anything to have their files backed up.
In accordance with the backup principles copies of important files should be saved in more than just one location.
Files saved to cloud are available to different devices independently of location. However, it is advisable to read cloud services terms carefully because it is forbidden to store in cloud e.g. personal files, banking account information or patient information, business secrets or illegal material.
ATTENTION!
You cannot edit a file with the Save command if the file is on a network drive and it is opened using Tuubi. You must first save the file to the local computer and then use the Upload file/Replace file command.
Have your say in software purchases by answering the survey
IT Services and the Study Environment Team are surveying the use of digital tools at Metropolia during the spring 2015. Faculty members will receive a questionnaire on present and future software needs.
The aim is to support flexible instruction solutions including the use of own devices, students' remote working, and also to get ready for the new campus structure.
IT Services maintenance policy and timing
Information systems' maintenance is done on week days as well as on weekends which will inevitably cause some inconvenience to instruction. Maintenance which disrupts instruction the most is done if possible outside of teaching hours. However, not all maintenance can be done during weekends and vacations because of budget reasons.
A fixed maintenance window from 4pm to 10pm is reserved for instruction supporting services such as HR, pay-roll administration, financial administration, and student administration.
Other systems which are not critical for core functions may undergo maintenance also during office hours. Such include virtual desktops, instructional systems of particular study programs, services for particular projects, general web pages, wiki, and the service request system.
Maintenance work will always be announced beforehand in Tuubi and on the IT Services website.
IT Services maintenance policy
eHops service coming to Pakki - Base register testing continues
Student and instructor eservices are continually developed.
eHops services will be added to Pakki, i.e. Student's Desktop in the fall, following the tentative schedule. eHops is a digital personal study plan which enables flexible and individualized study planning, management, and monitoring.
The base register project involves designing and implementing a set of study supporting services which replace Winha or Winhapro, Winhawille, and Winhawiivi. The base register should be ready in the summer 2016.
The base register and Pakki project opening in January attracted a large number of guests from various universities and interest groups.
You can ask for a Pakki/Base Register presentation in your own unit or register as a Base Register tester by contacting Päivi Tenhunen-Marttala or Marjaana Hanki.
More information on the projects: Pakki and Base Register
The IT Services periodical bulletin and data management in Metropolia bulletins will be available in the future also in the IT Services website Bulletin Archive. To read the bulletins you must log in to the website.
When in need of help, please make a service request at http://hd.metropolia.fi, call our phone service 09 7424 6969, or send email to helpdesk@metropolia.fi.
- Created by Kalevi Lehto, last modified on 11.3.2015
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