Pop & Jazz Konservatorio and Helsingin Konservatorio
- The employee and the supervisor sign the contract.
- The supervisor provides the Metropolia IT support with the necessary information about a new employee.
- The contact person transmits the needed information to Metropolia Helpdesk.
- Metropolia IT Services informs to contact person when the account slip is ready to be printed.
- The contact person prints out the new user account, checks users identity, and gives the account slip to the user.
- The user activates the account.
- http://activation.metropolia.fi
- Accepts the terms of use
- Changes the password
The activation password is valid for 45 days, after that you have to get a new activation password. Instructions for getting a new activation password are the same as in the case of forgotten password.
Contact persons
The Helsinki Conservatory of music
Tiina Jänönen (tiina.janonen(at)konservatorio.fi)
substitute Seija Askolin (seija.askolin(at)konservatorio.fi)
Pop & Jazz Conservatory
Seija Erikkilä (seija.erikkila(at)popjazz.fi)
substitute Jyrki Hautamäki (jyrki.hautamaki(at)popjazz.fi)
Helsinki City College of Technology, Käpylä educational unit, Laboratory sciences
- The employee and the supervisor sign the contract.
- The supervisor transmits the personal data needed by IT Services to the contact person.
- The contact person checks the information and submits it to the Metropolia Helpdesk.
- Metropolia IT Services sends the account slip to the contact person who gives it to the employee.
- The user activatesthe account:
- http://activation.metropolia.fi
- accepts the terms of use
- changes the password
The activation password is valid for 45 days, after that you have to get a new activation password. Instructions for getting a new activation password are the same as in the case of forgotten password.
Contact person
Helsinki City College of Technology, Käpylä educational unit, Laboratory sciences
- Sirpa Kaipiainen (sirpa.kaipiainen(at)edu.hel.fi)
Other partner organisations (Palmia, Sol, Sodexo, persons undergoing non-military service, interpreters, Healthcare services etc.)
Your contact person is usually the person from whom you received your account slip at Metropolia.
- Contact person transmits the needed information to Metropolia Helpdesk.
- first name, last name, social security number, function where account is need for, validity
- In addition, users who act in Metropolia departments title, main department and Metropolia internal phone number.
- Metropolia Helpdesk sends the account slip to contact person.
- Contact person checks user's identity, and gives the account slip to user.
- User activates the account following the instructions on the account slip.
The activation password is valid for 45 days, after that you have to get a new activation password. Instructions for getting a new activation password are the same as in the case of forgotten password.
User account is locked
If your user account is locked, contact your contact person.
Forgotten passwords
You can get a new password only by visiting personally a Helpdesk service point or your contact person.
Please, be ready to provide an official document as proof of identity.
We cannot send passwords by e-mail or SMS!