These instructions apply to partners working in Metropolia who need Metropolia information systems (such as OMA and email) in their work.
Examples of partners: the student union (Metka), porters, restaurant workers, non-military service personnel, translators, public health nurse services, school priests, members of longer projects and outsourcing service staff, who are in need of a Metropolia e-mail address.
...
An instructor must be able to assign grades on Teacher's Desktop, which must be specifically requested from Helpdesk. The request will be assigned to the main user.
User account locked
The partner organisation's staff must contact their contact person, who will be in contact with Metropolia Helpdesk.
...