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You are responsible for backing up your files on your private backup device before your employment ends. You should contact Helpdesk if you need help. Helpdesk contact information can be found on the IT Services website's frontpage <https://tietohallinto.metropolia.fi/display/itservices> front page.
Return devices
- Make a service request to return your mobile phone and other devices. Explain in the services request whether you will be leaving the devices at the porter's desk or at a Helpdesk service point during open hours.
- An employee’s superior can make a service request on behalf of the employee about device return.
- Even if a device is transferred to another employee within the same team, Helpdesk must be informed about the transfer.
- When leaving Metropolia, you are responsible for making backup copies of your files on your private external hard drive or a private cloud storage account.
- All devices will be reset at the latest when they are installed for another user or when Metropolia decommissions them. If you have saved confidential information on your device, let Helpdesk know about it and ask it to reset your device without delay.
- Note! Remember to remove access codes and your Google account from your phone. If a phone is returned locked and registered to a Google account, it cannot be used.
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