Helpdesk Request
If you encounter any problems with hardware, software or network. Make always a helpdesk request case.
Case handling time will be faster because case will be forwarded in system to right people.
Always make request case personally. That's how informer can answer for more detailed questions and get information when case is solved.
Request case can be made at: https://hd.metropolia.fi
If you are not able to acces internet you can call to phoneservice, number "6969". This only works if you have Metropolia phoneline.
Here are more information about request case system.