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Table of Contents

Warning
title Applies to staff members.

This instruction applies to Dell and HP laptops used by the staff.

Ensure that the power source is connected correctly and is functioning properly

  1. Disconnect the power source cables from the power supply, computer, and the wall socket.
  2. Reconnect the cables to the power supply.
  3. Plug the power source into the wall socket.
  4. Connect the computer Make sure that the computer is receiving power by connecting it to the power source.
  5. Restart the computer by pressing the power button.
  6. If possible, try the same process with another power source.

Perform a hard reset

  1. Turn off the computer. the computer doesn't start up...
  2. Disconnect the power cord from the computer or remove the laptop from the docking station.source.
  3. Disconnect all devicesRemove any peripherals from the computer, such as USB drives, printers, webcams, and memory cards (SD/xD).
  4. Press and hold the power button for 20 seconds until .
  5. Connect the power lights turn offsource to the computer.
  6. Restart Power on the computer by pressing the power button.

How should I proceed in a troubleshooting situation?

Include Page
Did You Encounter a Problem?
Did You Encounter a ProblemMiten toimin ongelmatilanteessa?Miten toimin ongelmatilanteessa?


Miten toimin, jos kannettavani ei käynnisty tai jumiutuu käynnistyessään?