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  1. Supervisor provides the Metropolia IT support with the necessary information about a new employee.
  2. Contact person transmits the needed information to Metropolia Helpdesk.
  3. Metropolia IT support informs to contact person when the account slip is ready to be printed.
  4. Contact person prints the new user account, checks users identity, and gives the account slip to user.
  5. User activates the account following the instructions on the account slip.

The activation password is valid for 45 days, after that you have to get a new activation password. Instructions for getting a new activation password are the same as in the case of forgotten password.

Contact persons

The Helsinki Conservatory of music

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  1. The employee and the supervisor sign the contract.
  2. The supervisor transmits the personal data needed by IT Services to the contact person.
  3. The contact person checks the information and submits it to the Metropolia Helpdesk.
  4. Metropolia IT Services sends the account slip to the contact person who gives it to the employee.
  5. The user activates the account:

The activation password is valid for 45 days, after that you have to get a new activation password. Instructions for getting a new activation password are the same as in the case of forgotten password.

Contact person

 Helsinki City College of Technology, Käpylä educational unit, Laboratory sciences

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