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Note
  • Complete all three steps to avoid login issues!
  • Do not use devices that are not in your possession for authentication!


Table of Contents

Step 1: Enable text message authentication

1. Go to the website myaccount.microsoft.com using your web browser.

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8. Registering your phone is successful when you see a notification like this.


What to do if you've signed out after enabling text message verification?

When you log back in, you'll need to use text message verification. You may see a notification on your screen like this. Proceed directly to step 2 (Enable Microsoft Authenticator app) by selecting Next in step 3. Alternatively, you can choose Skip and start step 2 from the beginning (from step 1).

Step 2: Enable the Microsoft Authenticator app

1. From the Security info tab, once again select Add a sign-in method.

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The information about enabling the Authenticator app has been updated in your account security settings.


Step 3: Enable Alternative Authentication Methods

Repeat the same instructions, but instead of the presented Authenticator app and text message authentication,

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Learn more about preparing for and resolving login issues:


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