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- Contact person transmits the needed information to Metropolia Helpdesk.
- Metropolia Helpdesk sends the account paper to contact person.
- Contact person checks user's identity, and gives the account paper to user.
- User activates the account following the instructions on the account paper.
User account is locked
If User your user account is locked, take contact to your contact person.
Forgotten
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passwords
You can get a new password only by visiting personally a Helpdesk service point or New password can only get personally from user support service points Helpdesk or form your contact person.
Be Please, be ready to prove you identity by some provide an official document as proof of identity.
We cannot send passwords by e-mail or SMS!
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