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We will be able to resolve all the important information from the e-mail message, if you'll forward it to us as an attachment like this:1.
Outlook Client (Windows)
- Open the message in Outlook, but don't click any links in it.
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- Choose More -> Forward as Attachment.
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- Send the message to helpdesk@metropolia.fi
Outlook on the Web Client
- Click the + New message button to create a new message.
- Find the message that you want to send as an attachment, click on it, and drag it over to the message body of the new message.
- Enter relevant information in the "To," "Subject," and "Body" of the message.
- Send the message to helpdesk@metropolia.fi