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In handling electronic documents, the University shall apply the principles of privacy of correspondence, protection of privacy and good administrative procedures. The rights of communicating parties shall be protected. The bounds of secrecy and prohibition against exploitation that concern the users are described later in the Act on the Protection of Privacy in Electronic Communications (16.6.2004/516Act Information Society Code (7.11.2014/917) and in the Act on the Protection of Privacy in Working Life (13.8.2004/759). The rules concerning the bounds of secrecy and prohibition against exploitation are described later in this document and in the General Policy on the Use of Information Systems and the Policy of Information Systems Maintenance.

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Official and personal email addresses are composed of the user’s name or the user’s user ID.

According to the Personal Data Act (523/1999), the email address of a natural person is personal data. Personal data The person's e-mail address is classified as personal information https://tietosuoja.fi/en/what-is-personal-data and the processing of personal data complies with the Data Protection Act (5.12.2018/1050). Personal data are registered in the personal data files of the University, of which file descriptions have been drawn up . Personal are be and handled in the University in a way and for the purposes defined in the descriptions.

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There are more precise regulations in chapter 4.3 6 considering the employer’s rights to retrieve or open email messages sent to or by an employee (Act on the Protection of Privacy in Working Life, 759/2004).

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Spam messages are not to be replied to, as this only increases the amount of received spam. Sending a reply proves the email address to be a functioning one, causing it to be added to the spammers’ address lists.

Many Metropolian's have received a message in their email asking them to send ransoms as bitcoins to the blackmailer based on false allegations. If the message contains your Metropolia password, change your password at https://salasana.metropolia.fi/. Also change your password for other services where you used that password. Please do not use the same password in Metropolia's services as you use in any other service. In other respects, there is no need to worry, and ransom should not be paid under any circumstances.

The user can report disturbing spam to The user can report disturbing spam to maintenance personnel or the IT support (helpdesk@metropolia.fi). In  In practice, the maintenance can only try to intervene in messages sent from Finland.

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