Help from IT Services
The IT Services website offers instructions on using Metropolia IT Services
https://itservices.metropolia.fi
In a problem situation you can contact Helpdesk
- ...by making a service request at https://hd.metropolia.fi,
- by sending email to helpdesk@metropolia.fi, or
- by calling the phone service at 09 7242 6969.
Phone service hours can be found on the IT Services web site front page.
Software for students
Windows
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and server operating systems
Microsoft Windows 8.1, Windows 10 and server operating systems are available if the study program has made an arrangement with the software supplier. Does not include Microsoft Office.
WmWare products are also available.
Free MS Office package and other software in home use
Students can download and install MS Office Pro Plus Microsoft office 365 Education software package for free.
Various software
Home Use Software - Various software available to students and staff members, for example Autodesk
http://www.ilmaisohjelmat.fi - Other userful useful freeware
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E-services at Metropolia
OMA - Student's Desktop
Study related workspaces and links to the most important systems Student's IT tools can be found in OMA portal by one login. Register for the academic year and implementations in OMA and check your study attainments and grades
You can use OMA also on mobile devices.
http://oma.metropolia.fi (information)
https://mail.metropolia.fi (instructions and further information)
Students have their own Metropolia e-mail address while registered as students. The software used is Outlook. (Official Metropolia e-mail and workspace e-mail is sent there.).If you do not use your Metropolia e-mail, please you should redirect your e-mail to the e-mail address that you use.
School's schedule
http://lukkarit.metropolia.fi (instructions and further information)
Most Metropolia students find their schedules at lukkarit.metropolia.fi.
Printing, copying, and scanning
Printing, copying, and scanning
Students can print, copy and scan using Toshiba multifunction printers. Printing and copying is fee based, but scanning is free. Students can print black & white for free at the printing points, but they must bring their own printer papers.
Multifunction printers use PaperCut System, which makes possible to use the copy card.
Get a copy card from the library and activate the card by associating it with your Metropolia user ID.
Adding value with top-up cards or online payment is possible.
Multifunction device locations
PaperCut Online PaymentPaperCut Web Print is an alternative way of printing your PDF documents outside of the school and pick up documents from a multifunction printer, just like a regular print job.
User account and password
https://amme.metropolia.fi (Instructions and additional information)
Change the password for your User Account. Login and see your User Account Here you can change your user account password. Login to see your user ID and email address at Metropolia (you should change your password periodically).
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Activation and Password Change Using Mobile Certificate and Netbank User ID
All computer class rooms are open for all students regardless of study program
Computer class rooms in all locations are open for to all students when not reserved for class. Enter class rooms with RFID pass or with porter's help.
Facilities and Equipment
Class room reservations at a quick glance
Using the wireless network
Students use primarily Eduroam network. User id is given At login, give your user ID in the format userid@metropolia.fi
Wireless network instructions
E-learning
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environment
Moodle is an online learning environment . Some of the courses are open and for some a password is requiredused in many courses.
Cloud services
Applications of the Google and Microsoft cloud service packages Microsoft Office 365 Education and Google Apps for Education cloud service suites are used in Metropolia.
G Suite for Education (info page)
Microsoft Office 365 Eduction Education (info page)
Secure use of information systems
All students are adviced to read carefully our rules and regulations as well as information security instructions and follow them carefully.
Information security instructions
Computer sales
IT support is selling used computers and peripherals 2-4 times a year.
Sale dates are announced at hallways, in OMA portal and on IT support computer sale page.
Other services
Student health care
https://oma.metropolia.fi/opiskelijoille/terveydenhuolto
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If you live in Helsinki, you can use the City of Helsinki eASIOINTI service. Begin by filling out the preliminary information form (available on the site).
Student Union
Student unions in Finnish universities of applied sciences have had official legal status since 2005. METKA represents the students in Metropolia.
METKA organises various free time activities, from sports classes to massive student parties. METKA also runs a student tutor program at Metropolia. Student well being is our main concern--we can provide help in problem situations.
Student Affairs
Student Affairs Office e-service
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