Service Request Reports
Open / closed service requests:
8/14 | 9/14 | 10/14 | 11/14 | 12/14 | |
---|---|---|---|---|---|
Helpdesk | 633/1097 | 688/1587 | 813/1447 | 743/1639 | |
Systems Maintenance | 37/129 | 39/171 | 36/135 | 55/113 | |
Data Management and System Development | 51/304 | 49/266 | 56/118 | 74/94 |
Contact channel:
8/14 | 9/14 | 10/14 | 11/14 | 12/14 | |
---|---|---|---|---|---|
Service request | 1190 | 966 | 980 | 876 | |
Service point open | 0 | 18 | 4 | 8 | |
Self-noticed | 4 | 13 | 23 | 8 | |
Pulled by the sleeve | 19 | 98 | 59 | 39 | |
Phone service | 12 | 138 | 142 | 203 | |
Evening service | 0 | 4 | 7 | 1 | |
282 | 391 | 413 | 542 |
- Created by Kalevi Lehto, last modified on 22.5.2015
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