Staff and Metropolia's computers
Users of Adobe's computer programs have received notices that the license has expired, but the old license still works. The announcements come as the licensing agreement between Metropolia and Adobe is expiring and being renewed. Notifications regarding licenses will disappear within a week, when the new licenses come into use. Until then, Adobe's programs will work under their old license.
Students' own computers
Students who have purchased an Adobe student license for their own computer have received email messages from the Adobe reseller (IlonaIT) stating: "Your Adobe CC Student license subscription expires on August 31, 2022, Order a new license now". If you have used an Adobe Creative Cloud student license on your own computer before, you can renew the license directly from the IlonaIT online store for the next three years (the new license expires on August 31, 2025).
Please note that the Adobe student license can no longer be used after the end of the studies. If you graduate within 12 months, a license that can be purchased directly from Adobe's own website may be a cheaper option for you than this license offered to Metropolia students. When making your choice, you should also note that when purchased through Metropolia, the product is Creative Cloud Pro, which also includes unlimited use of the Stock library.
Adobe Creative Cloud software is still in use on several computers in Metropolia's computer classes. All students have the opportunity to use them for free, so there is no need to buy a student license for them.
Want to use Adobe Creative Cloud? Read the instructions here:
Kind regards,
Helpdesk
Telephone Service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
Languages
- Our service is always available in Finnish and English.
- There may be other languages in our selection, depending on the language skills of our staff. We will inform you about the options separately.
- From 20th Jun to 31st Sep 2022, ask for service in German (only the Germany's version of German).
- From 18th Aug to 23 Oct 2022, ask for service in Arabic.
- From 18th Aug to 2nd Oct, ask for service in Persian (Iran).
On Tuesday, August 23, 2022, something will happen that many Requeste users have been waiting for a long time: The system will be updated to a new version.
Tuesday 23 August 2022 Requeste is not available. As a result:
- Service requests cannot be made at https://hd.metropolia.fi
- Digital pedagogical support
- Halli project management
- Data protection or data breach notification (GDPR)
- Safety notice
- Helpdesk
- IT procurement
- Premises service
- Library service
- If you send an e-mail to the common e-mail addresses of the units using Requeste on 23 August 2022, your message will not arrive until the next day after the update has finished:
- Helpdesk's telephone service will not put down any information about your case if you'll call on 23 August 2022. Please call Helpdesk's phone service on 23 August 2022 only in urgent cases, if your matter requires action during the same day.
On Tuesday, August 23, 2022, the above-mentioned Metropolia services will not be able to receive contacts at https://hd.metropolia.fi or to the aforementioned e-mail addresses. Information management services' Helpdesk phone service only accepts urgent calls on that day. Please schedule your non-urgent contacts for another day.
Requeste will be available again from the morning of August 24, 2022 as a new version. Initially, from the users' point of view, only the appearance changes in Requeste, but the content remains the same. The project will continue later with the redefinition of functionalities and forms.
Kind regards,
Helpdesk
Phone Service: +358 9 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi
Published originally 4th Aug 2022 1:14 pm.
Helpdesk is selling secondhand computer packages and projectors on the Myllypuro campus in the lobby of the 1st floor of the D-tower on August 22-24, 2022.
See the products and additional information on the Information Management Services website.
Information about available products is updated until the beginning of the sales days. Check for the latest information when the sale dates begin.
NOTE!
- On the first two days, products are only sold to Metropolia students and staff.
- Products cannot be reserved in advance. They will be sold on to those who arrive first.
- Only one computer package or projector per buyer.
- There may be a queue at the point of sale. We ask for your patience while waiting for your turn.
Languages
- Our service is always available in Finnish and English.
- There may be other languages in our selection, depending on the language skills of our current staff. We will announce the options separately.
- 6/20/2022 - 9/31/2022 ask for service in German (German German only).
Kind regards,
Helpdesk
Call Center: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi