At the moment, there is a problem connecting to remote Desktops using VMware Horizon Client for Mac or using a web browser on all computers. Connecting to remote desktops is successful only occasionally but you can retry again after a few minutes. Usually the connection can be opened eventually.

The connection opens on Windows with VMware Horizon Client with no problems.


I am...My computer is connected to...I can use Remote Desktop...
staff
  • Metropolian kiinteään verkkoon 

    • You are connected to Metropolia fixed network when
      • your laptop is connected to a docking station or an ethernet cable on campus - in both cases Cisco AnyConnect client displays wired in Network panel.
      • you are using a desktop computer on campus.


  • metropolia-secure wireless network
  • by logging in to desktop.metropolia.fi server in VMware Horizon Client
  • eduroam-network
  • metropolia-guest-network
  • another non-Metropolia network


Beginnin on 12.12.2021: Please, start the VPN connection before logging in to securedesktop.metropolia.fi server.

  • by logging in to https://securedesktop.metropolia.fi server using VMware Horizon client.
  • by logging in at https://securedesktop.metropolia.fi using a web browser. (At the moment there are problems with browser connections. The connection works only occasionally.
studentDue to licencing reasons, students cannot use remote desktops from their own devices nor from outside or Metropolia.
  • on a laptop from the laptop lending machine - the laptop opens automatically VMware Horizon Client
  • by logging in to desktop.metropolia.fi server in VMware Horizon Client on a classroom computer


Detailed instructions

Notice! Log in to wiki from the upper right corner in the browser to see content meant for Metropolia users only.

What to do in a problem situation?


Etätyöpöytien käyttö