Verify that there is a valid network address
When computer is successfully connected to Metropolia network there is an address starting with 10 at IP:LAN segment of the login window.
If IP:LAN shows a bunch of question marks then computer's network is not connected properly and login will not be successful.
Varmista koneen yhteys AD-hakemistopalveluun
Computer name should be seen in the AD: field.
If there is a bunch of question marks then computer's binding into AD is not in order and login will not be successful.
There may be a red dot in the upper region of the screen which means there is a temporary error with the connection.
The red dot should disappear after a while and after that login should be successful.
If you cannot see the computer's name in the AD-field or the red dot does not disappear please contact Helpdesk Service by phone.
Choose a correct keyboard layout for login window
Before logging in verify that the keyboard layout at login window is correct and supports the layout you are using in Metropoliafor special symbols set you may be using.
By default the keyboard layout in Macs is Finnish (Swedish have the same layout).
You can verify the current keyboard layout from the top part of the screen:
...
You can change the keyboard layout by clicking the keyboard icon and choosing the preferred one from the popup menu named "Other Input Sources".
This change will is only be temporary as , the keyboard layout defaults to Finnish after computer restart.
...