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If you haven't enabled alternative authentication methods, you'll only be able to log in once your primary phone is available again. However, you can try the following:

  • Establish a VPN connection or go to a Metropolia campus and attempt to log in. Being on the Metropolia internal network may affect login success in some cases.
  • Try logging in with a device you've previously used for login without multi-factor authentication.
  • If needed, contact Helpdesk using the provided contact information. Resolving login issues may take time, so it's essential to prepare in advance for such situations.

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