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Payment requires that you have active bank identifiers from your own bank. If such credentials are missing, an agreement with the bank must be made in order to use their e-banking services.
Problems with payments
If one comes across with a problem concerning PaperCut payments, it is recommended that the browser cache is cleared first. Instructions on how to clear cache can be found here.
if clearing browser cache does not help, one should create a ticket of the incident at here.
Be aware that this service is only available to students of Helsinki Metropolia University of Applied Sciences.
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Select your bank from the list and proceed with the online payment.
Once payment has been approved and verified, the balance purchased will be transferred to your PaperCut account within the next ten minutes (10min). Verify your balance at print.metropolia.fi.
If the purchased balance does not appear in your PaperCut account within 30 minutes, please make a service request at hd.metropolia.fi.