IT Services

...

...

1. Try logging in to Teams through a web browser at https://office.com.
2. If you are able to log in, please refer to the instructions for "Microsoft Teams desktop application not working, what should I do?"

3. Ensure that you have accepted the terms of use for cloud services. Instructions: Cloud Services.
   
   

   Info
   title Delay in service activation
   Please note that there might be is a delay between accepting the terms of use for cloud services and the activation of the services. In Microsoft cloud services, the delay is approximately 2 hours, while in Google cloud services, it is around 2-4 hours.

   
   

4. Make sure you are logging in with the correct format of your username (username@metropolia.fi, e.g., matmeik@metropolia.fi, not the email address).
5. Enter your password carefully without relying on autofill. Make sure you haven't made any typing errors.

6. Try logging in with your password at https://oma.metropolia.fi. If you can't log in, reset your password and try again.

...

1. Ensure that you have accepted the terms of use for cloud services. Instructions: Cloud Services.
   
   

   Info
   title Delay in service activation
   Please note that there might be is a delay between accepting the terms of use for cloud services and the activation of the services. In Microsoft cloud services, the delay is approximately 2 hours, while in Google cloud services, it is around 2-4 hours.

   
   

2. Make sure you are logging in at the correct address: https://office.com.
3. Verify that you are logging in with the correct format of your username (username@metropolia.fi, e.g., matmeik@metropolia.fi, not the email address).
4. Try again using a browser's incognito or private window mode, and with a different browser.
5. Enter your password carefully without relying on browser autofill. Make sure you haven't made any typing errors.

6. Try logging in with your password at https://oma.metropolia.fi. If you can't log in, reset your password and try again.

...