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- Ensure that your computer's camera cover is open, and the camera function is not turned off via a special switch or key (only applicable to some models).
- Ensure that video transmission is enabled in the application settings.
- Click your profile picture.
- Click Settings.
- Click Video-tab.
- Choose correct camera from the drop-down menu. You will see a preview video from the camera that is currently selected
- Make sure the correct camera is selected in the application settings.
- Click on the video camera icon at the bottom left of the application until it reads Stop Video.
- If the video image does not appear, click on the up arrow next to the video camera icon.
- Choose correct camera.
- Click on the video camera icon at the bottom left of the application until it reads Stop Video.
- Close all other applications that may be using your camera (such as Skype or FaceTime).
- If you are using an external camera:
- Try disconnecting and reconnecting it.
- Switch the application to use your computer's built-in camera.
- Try using the external camera on another device. If it still doesn't work, it may be a hardware issue.
- Ensure that the application has permission to use the camera.
- Open the Windows 10's Settings app.
- Find and open Choose which apps can access your camera.
- At the bottom of the page, there is a toggle switch Allow desktop apps to access your camera. Turn this on.
- Ensure that the meeting organizer has not blocked the video from being visible.
Ensure that your internet connection is working properly. A slow or intermittent connection may affect the visibility of your camera to others.
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