IT Services

Software for staff home computers...

Cloud services...

Schedules...

OMA...

IT Tips for the staff of Metropolia.

Office package for free, OMA, email, user account, schedule, printing...

Read a summary of essential IT tools for students. 

Subject of maintenance: Metropolia's communication and server systems

Maintenance work begins: Fri 22.10 at 16

Maintenance work ends: Sun 24.10. at 11:59 p.m.

Effects:

• Short outages for the entire Metrpoolia telecommunications environment
• Short downtime for most IT services provided by Metropolia, such as
  • financial and human resources management systems,
  • e-mail,
  • Skype For Business,
  • network disks (Z, U, W, T, S, P),
  • O365 logins,
  • desktop virtualization (desktop and securedesktop)
  • web services for teaching and projects, e.g. Exam, users, vhost, mysql, mysqlproj, projects servers, wiki.metropolia.fi, www.metropolia.fi, ezproxy.metropolia.fi, elomake.metropolia.fi and Moodle.

Specifically known service interruptions:

Saturday, October 23:

• klo 4 p.m. - 5 p.m.: moodle.3amk.fi
• klo 5 p.m. - 6 p.m.: www.valmentavakoulutus.fi
• klo 6 p.m. - 8 p.m.: moodle.metropolia.fi

Sunday 24.10. Longer downtime in the OMA service due to server maintenance.

Kind regards,
Helpdesk

Telephone service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi

Add a bookmark to your browser:

• Printing, copying and scanning

You´ll reach the guide also by using Google or other general search engine and hitting eg. the search term

• printing metropolia

On Metropolia IT Services, you may also use the

• alphaphetical index of keywords

Metropolia students and staff may download a free Microsoft Office 365 Pro Plus package for their home computers.

• Download instructions

More info about Microsoft Home Use Programs

• for students
• for staff 

Adobe Connect (aka Funet Team) video conferencing service, closes on December 31, 2021. The service provider CSC will terminate the service because all member organizations have announced that they are giving up the service or have terminated the contract. Adobe Connect usage volumes have plummeted as customers switched to Zoom and Teams instead of Adobe Connect.

If you have used Adobe Connect, recover your important material!

NOTE: If you do not retrieve your important material by December 31, 2021, CSC has not promised to return it thereafter. It is your responsibility to keep your material safe.

Important material can be, for example, video recordings or files uploaded to the service (PowerPoint, PDF, etc.). See instructions for retrieving your material from the links below:

• Save the recording to a local computer from Adobe Connect (unfortunately only in Finnish. Please use your browser's translate feature.)
• How to save other material to a local computer from Adobe Connect (unfortunately only in Finnish. Please use your browser's translate feature.)

If you encounter difficulties in saving the material according to the instructions, please contact the Helpdesk by calling our telephone service on 09 7424 6777, making a service request at https://hd.metropolia.fi or by e-mail at helpdesk@metropolia.fi

Kind regards,
Helpdesk

Telephone service: 09 7424 6777
Service requests https://hd.metropolia.fi / helpdesk@metropolia.fi
Information and instructions: https://itservices.metropolia.fi