Check also in Oma intranet instructions for events (in Finnish).

Technical requirements

Organizing an event includes among other things many information technology preparations. They should be taken care of well in advance so that the event can be fitted into Helpdesk's schedule.

1. Create guest accounts for all presenters from outside of Metropolia so they can log in to Metropolia workstations during the event. Click here for instructions.

2. Ask well in advance all presenters to e-mail their presentation material (a PowerPoint presentation etc.). Ask them also if they will be using their own laptop and if so, is it a Mac or a PC.

Notice: if the event will be streamed you must reserve 45 minutes time for starting the streaming before the event itself starts. You will then be able to solve possible problems.

3. Test the equipment and familiarize yourself with them beforehand - preferably the day before and on the event day 1 hour before the event. This ensures that possible problems can be fixed before the event. If there are technical problems or you need help, please make a service request to Helpdesk.

4. Request installations by making a service request to Helpdesk. Specify clearly in the request what you need. If you need help with specifying your needs, explain this also in the request.

5. Ask the presenters to come well in time to familiarize themselves with the equipment before the event starts. If they will be using their own laptops, test the picture with the data projector and the sound with the AV system.

6. Help the guest to connect to the wireless network. Instructions: Wireless network metropolia-guest.

7. Make sure that there are electric outlets for the participants' devices.

Usually events run smoothly when the forementioned precautions are taken including getting familiar with the facility. Helpdesk can, within the limits of its resources, assist during the event but this must be arranged for beforehand. On-site service is offered only in critical cases and when uncommon presentation technology is needed. On-site service means that the support person can be reached By phone and called to visit the site immediately. It does not mean that the support person stays on-site to help with taking questions from the audience or change presentation slides. If the event takes Place out of regular working hours, it will carry a charge. For more information about the charges: Tuki- ja opastuspalvelu (in Finnish).
 
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