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Warning
titleApplies to staff

This response is for Metropolia staff, not students.

The most likely reason for the error message is that your computer has been outside the campuses off-campus for too long.

Windows requires activation or reports that my license will expire soon

  1. Open a Establish a VPN remote connection on your computer.
  2. Wait for 15 minutes.
  3. Käynnistä tietokone uudestaan.
  4. Try activating Windows yourself following the instructions for remote activation of Windows and Microsoft Office.
  5. Restart your computer.

The error message should disappear. If it didn't, activate Windows by following the instuctions on the Windows and Microsoft Office Activation Remotely page.

Office asks for activation or doesn't find a license when it starts

  1. Open a VPN remote connection.

  2. Launch an Office program such as Word or any other Office application.

The license should activate. If it doesn't, please follow the instructions on the Windows and Microsoft Office Activation Remotely page.

Miten toimin ongelmatilanteessa?

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Windows tai Office vaatii aktivointia tai , ilmoittaa , että käyttöoikeuteni loppuu loppuvan pian tai ei löydä lisenssiä, mitä teen?